Hotel dekat UM Charles Regional Medical Center

"Friendly staff and very nice room."

"Towels & wash cloths were very DINGY, which calls into question the bed clothes as well. Also a complete lapse of communication /coordination between front desk shifts resulted in unnecessary stress and complication for check in of the 2 rooms I had reserved"

"Great experience…would definitely stay here again."

"The property is a bit dated but not enough to disrupt the quality of the stay. The highlight of the property is Keri and Precious! We were there on a very, very busy week and they worked so hard the entire time we were there. Even when people came to them with hiccups or complaints they did their best to remedy guests concerns (even those that were being unkind). If I choose to stay there again it will be because of those ladies."

"EV charger very difficult to use. Something called Blink. Front desk very busy in phone calls. Nothing hot in breakfast except coffee."

"I was kind of upset once I reached the hotel and asked about the pool. They informed me that the pool was not working indefinitely. I had booked this room two months prior and when I booked it, there was a pool there and everything was fine. This is the reason why I chose this hotel but unfortunately, during my stay, we were not able to enjoy the pool."

"The elevator was broken. Had to drag my belongings to the 3rd floor. Refrigerator bottom broken and ice bucket was dirty."

"During the visit, the property look good in the beginning, there were bugs coming out of the electricity sockets. Later that day when I ask the staff for another cloth and towel, he told me that there weren’t any more and that I would have to wait until morning. Not to mention, he made me sit there and wait for three minutes while he counted and recount his money, Will not be staying again."

"Hotel was outdated and in need of many repairs. There was a bad odor in hallways. Lots of permanent residents that live in hotel. No real amenities. The only plus was staff member Keke, she was amazing, super friendly and very accommodating. She went above and beyond to make are stay as comfortable as possible. Very knowledgeable about the area."

"A"

"El"