8/10 Bagus
Natasha
Bepergian bersama teman
4 Mei 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our villa was beautiful and we enjoyed our stay, however unfortunately there were a couple of things that made it not quite perfect. We loved our private plunge pool and outside area, the room was incredible & very comfy and the fresh fruit each day was much appreciated. However we raised with the staff early in our stay that the toilet wasn't flushing properly, and often the cistern wouldn't fill, and perhaps due to a communication issue they told us this was normal and wouldn't be fixed. We tried to explain that it would sometimes take hours for us to be able to use it again but I think there was a language barrier & the staff told us it would not be fixed. we don't hold this against the hotel or staff, it just made things a bit inconvenient.
The breakfast was incredible & very delicious, as were the meals and cocktails. On one day we asked for a breakfast box as we had an early pickup, but when we went to collect the boxes at the time we requested they weren't made up & the staff told us we would have to wait 15 mins which we couldn't do as our driver had arrived. we therefore had to leave without any breakfast for our day tour. The staff did apologise for the mix up and gave us complementary coffee the next day which we appreciated.
The hotel is good easy walking distance to the Monkey Forest, bars, markets and palace, the air conditioning in the room is excellent, and we appreciated that our villa was quiet when we needed a nap!
Natasha
Menginap 6 malam pada bulan April 2026
