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"Everything was near perfect. Except the toilet had a very bad odour. The hotel tried their best to appease my wife and me. On the last night offered to upgrade is to a suite - unfortunately it was too late. They should have dinner so at the time of our check-in when I requested an upgrade as part of our VIP package entitlement! According to them "the hotel is full". I wonder how the suite was available? But I must add that the staff were very good, extremely polite and helpful."

"beautiful scenery and green lush plantation around the hotel. My kids enjoyed the pool, great selection for buffet. excellent customer service and centrally located in Ubud."

"We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along "

"Totally enjoyed our stay at the Udaya . The resort is clean, peaceful and all the staff are very friendly and helpful. Everything we had at the restaurant was delicious and especially the morning breakfast there was always a fresh selection of fruits and pastries.W e also took part in the yoga classes held in a beautiful setting, and the nature walk held in the morning. We are very pleased with our experience here at the resort, A special thanks to all the staff . We leave with fond memories of our stay . thank you🙏"

"The stay was great! Check in was super quick but I checked in in the evening after a 3 hour flight. The room was good to just that the AC took a long time to cool the room and made some noises (it needs cleaning). This hotel is one of the few hotels in central Ubud that has a rooftop pool. Breakfast was adequate but nothing to shout about. Close proximity within 1 min to Coco Supermarket which often the meeting point for tours."

"We are very happy with the service and staffs are friendly and helpful"

"Our stay at The Lokha Ubud Resort & Spa was nothing short of magical. We stayed in a valley view room and waking up to the peaceful sounds of the river flowing below was incredibly serene. The setting is absolutely beautiful — surrounded by lush greenery and nature, it felt like a true escape. The staff were exceptional — warm, attentive, and always smiling. The breakfast buffet was generous and delicious each morning, with plenty of options to enjoy. The complimentary shuttle service into central Ubud made exploring very easy, and we found ourselves visiting the Ubud markets frequently. Returning to the calm of the resort after busy market visits was the perfect balance. The spa experiences in Ubud were unforgettable, and The Lokha provided a peaceful and comfortable base for everything we wanted to do. An absolutely fantastic stay — we would return in a heartbeat."

"The staff and our room was nice but the hotel area need to improve. They need to clean upp and improve the restaurant. That was always things run out on the menu. "