Union Square hotel guide. Independent hotel in Union Square, San Francisco

"First impressions are everything. Jenna was extremely warm and welcoming. She was so kind and asked my partner and I for our pronouns to ensure she was being respectful. Her explanation of the hotel was thorough and answered all our questions. She’s a very rememberable person and the hotel should be very grateful so have someone like her on the team. A true asset. The room was super cute! We had to kill about 10 gnats which was off putting but other than that, the room was fine. I would suggest more lighting or better bulbs. It was so dark, even with all the lights on! "

"Clean room and comfortable. Parking is a bit pricey. WiFi is only free if you area Hilton Honors member."

"Nikki was an amazing experience. All the way around -Excellent customer service."

"Clean rooms and very friendly staff"

"The staff was very helpful and the room was kept very clean. Just a note the pool is not suitable for lap swimming but great for lounging. I would recommend that the hotel put in a small motion sensitive light in the bathroom. Those 2 things aside I enjoyed my stay."

"Very friendly staff, clean rooms and excellent location with lots to do in the city. "

"I like the place because staffs are very friendly and the place is convenient to all the shops I like. "