Search Hotels Near University Hospital North Ridgeville Health Center, Cleveland

"Parking was easy. Staff were nice. Room was clean and bed comfortable. The room itself has seen better days- door to room had rust holes at the bottom, the AC unit had stains on it. Haur dryer mount was coming loose."

"Yes. Pool area, staff and hot tub was greatly appreciated!"

"Friendly staff "

"The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!"

"The room was clean except there was water all in the coffee tray thing. It obviously had leaked out and no one cleaned around it or refilled it because they would have seen all the water."

"Overall a great place to stay!"

"The room was very clean and the front desk clerk was very nice and helpful."

"Second year in a row we have stayed here. Staff, rooms, amenities are excellent. We will stay here again."

"Sonesta sold our room after I reserved and confirmed our room earlier that day. I told them exactly what time we would arrive, and they assured me all was good to go. When I arrived, rude man on phone wouldn’t open door and talked to me through phone (didn’t even see a face) and said manager quit, and when I asked name of person on phone he hung up on me, wouldn’t even open the door for me (even though I called back asking to talk to him about options) and called not one but THREE POLICE squad cars saying I threatened him. What I said was my husband was going to come talk on the phone because I was confused. The Olmstead Police were fantastic realizing we were just normal people confused by driving 7 hours and not having a place to stay late at night. Police pointed out a better hotel for us to stay next door. That hotel next store is top notch, took our honor points number, laughed at the cops being called, and booked us into a nice room immediately paying less than I was at Sonesta. We were not the only one this happened to, as a guest from new hotel told us. Expedia ensured a refund and apologized for our experience. No apology from Sonesta for calling 3 police squads on me. I can laugh at it now, but this goes down in books as official worst hotel experience. "