Search Hotels Near Upper Lake, Sand Lake

"I’m not usually one to be fussy or nitpicky…but the room was not clean, socks left by previous guests, trash on bathroom floor, mystery stains in the fridge, on the table and bathroom counter. I cleaned things up but probably should have just went and asked for a different room."

"Supernice staff, will revisit if needed in the future"

"Nice room but no hot tub. And the pool was cold."

"My husband grew up seeing this place and always wanted to stay here. So when he had to go back up to Michigan I thought it would be a nice surprise to book him a room here. First of all they said they had no rooms available. This was after booking the reservation (through Expedia). They all of a sudden managed to come up with a room - room 330 which was apparently akin to the janitor's closet. I *specifically* paid extra for a city view. He was on the third floor and his view was of the building across the street. Many areas of the room were dirty such as the table and counter spaces. The refrigerator only went down to 50 degrees. And was missing a leg. A guy came up to look at it, 'reset' it and it still only had 3 legs and went down to 50 degrees. The first night he only slept under the blanket but the second night he went under the sheets and spent most of the night not sleeping and scratching himself raw. He is covered in itchy bites of some sort. After the lack of responsiveness on the refrigerator issue he felt there was absolutely no point in taking this up with the front desk, especially since he was checking out this morning anyway. I spent quite a bit of money to do this for him and he could have stayed at the Super 8 and had a better experience and saved me a pile of money."

"Clean room, allowed for early check in, there was a limited hot breakfast though, but we were informed at check in about that"

"Awsome"

"Initially, our room had an overwhelming room deodorizer smell. But upon entering a few hours later, the deodorizer smell was gone and a horrible musty smell hung in the air."

"Traveled to this hotel for a night in the city very nice and clean only thing that disturb me was the noise all throughout the night idk if it doors being slammed or what but we stayed on the first floor I already could sleep because of the amount of noise I kept hearing throughout the entire night"

"The staff was very attentive to guests needs as evidenced by the front desk employees patience with a rather rude guest checking in ahead of us. The room was immaculate, beds very comfortable and breakfast was hot and fresh!"