"I am not a “Karen” but do expect some level of professionalism from a front desk staff. This is what gives me a first impression for the safety and cleanliness of the hotel. One employee was on FaceTime and the other was eating ice cream when I walked in. Check in was fairly easy but I was surprised to be charged an $11 parking fee. The pool was fine. Not the hotels fault, but I was in a room next to people who were loud and I thought they were in the hallway until I heard them using the microwave which means they were in the room next to me but the walls are just very thin apparently. I usually stay next door at the Cambria but booked this hotel simply so my daughter could use the pool, but was not impressed overall. "
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