Upstate New York hotel guide. Hilton Hotels hotel in Upstate New York, New York

"Wish the air conditioning was working better. Or maybe working at all. Thank goodness I was able to open my window."

"Very old rooms, carpet and furniture. Needs upgrade bathroom,paint and flooring."

"Breakfast needs to improve."

"Top tier above all expectations "

"I mistakenly gave this place a good review on a stay from last week. The staff was friendly however the other people staying at the hotel were loud and rude. Slamming doors after 11 pm and talking loudly as if they were the only people there. Staff was friendly but the hotel itself was desperately in need of updating. Shuttle service to and from the airport was great"

"Black mold in shower The breakfast was straight up disgusting and I’m not looking for anything fancy "

"My sockets in my room did not work I call you have someone come to check and nobody showed up so we had nothing to charge our phones. The microwave wasn’t working cause it couldn’t be plugged up. "

"I didn't like the place at all and actually checked out within an hour of checking in. I was told by expedia that I would get a refund but didn't receive one. I was assigned a room on the second floor but there was no elevator. Access doors locks were not working and the door was catching. I also saw a lot of random workmen going in and out of the hotel and hallways which made us feel unsafe. The room was smaller than I originally booked. The bathroom flush kept going on its own and the sink and the WC cistern were wet."

"It was good stay. This place is really close to the falls. One thing i was little disppointed is there is only one sports channel out of 10 cable channels. Only 10 channels you can watch in your room."