We booked this room for $170 USD, specifically because it had a whirlpool. My husband and I had just hiked Machu Picchu and thought that a jacuzzi would be nice to relax our muscles.
First off, the hotel is extremely hard to find. It took our taxi driver another 30 minutes just to find it. And it's hit or miss with phone calls because they rarely answer the phone.
Also, it is located on a dirt road and is surrounded by dilapidated homes and buildings which I would consider "slums".
The hotel is greatly understaffed, with only 3 employees.
The whirlpool is located outside and isn't even full when you get there. You have to fill it up and take out all of the bugs, dirt and leaves. Unfortunately, we couldn't even do that because the hot water ran out one hour into our stay.
The hotel is located far away from everything in town. Unless you want to take a taxi, you are forced to eat at the hotel and the plates start at $20 USD. The food was mediocre at best.
Also, there is no heater in the room. They give you one bundle of firewood when you arrive which barely heats the room, then you freeze for the rest of the night. Morning was horrible. I woke up to the freezing cold and the water was still only lukewarm.
We were very upset about the whole ordeal. No hot water, unable to use the whirlpool and no heater. We only stayed for one night. We requested a partial refund for our problems but were denied by the manager.
Stay here if you like cold showers and overpriced food.