Resor & Hotel dengan Spa di Usk

"All the staff went over an above to make our stay really relaxing and enjoyable. Nothing was to much trouble. Good ol fashioned service, for us it has set the benchmark that others will be judged by."

"thank you"

"Over all we had a great three night stay. Very friendly staff, good accommodation and location. Our only criticism was that when we ate in the restaurant one evening and had breakfasts the food wasn’t hot and the plates hadn’t been heated."

"Quirky property, lovely log fire, helpful staff. Good food. Dogs very well catered for. Would have preferred a groundfloor room, which was originally allocated, but ended up in a first floor room. Lot of noise from heavy traffic at the rear of the property which can be heard in the room"

"Disappointing. Last time we visited we had a power cut, this time we couldn’t use the bath due to plumbing issues. To cap it all breakfast was chaos. The hotel was busy due to an event, there was no filer coffee but staff left us waiting without information. No sausage, bacon, egg except one or 2 portions coming out piecemeal. No natural yogurt or fruit salad, toaster out of order. We are pretty patient but this was unnecessary if planning had been put in place. Yes the room rates are low and...

"We did have some checking in issues - we didn’t receive a key box code and had to ring the host at midnight. We found it quite hard to reach the host in the days leading up to the booking."