Cari Kondominium di Vacallo

"The staff were really helpful and welcoming. Their restaurant is closed on a Monday, but they gave us an excellent recommendation for dinner and free bus ticket to get there. The hotel is very clean, bathroom was a good size and the beds very comfortable. The air con was very welcome! It has a wine vending machine!"

"The location is beautiful and the view is amazing however the rooms were extremely dirty and the reception staff didn’t even want to say hello when we first arrived. We had another group of friends who also stayed at the property and reported that the staff were quite rude."

"Exactly what’d you’d expect from a luxury hotel by the lakeside. Great welcoming staff, great amenities and food. The price is up there but you really get what you pay for and the view is an experience all in itself"

"All was good except the hotel couldnt arrange out transfer to Station on Christmas day. We had to walk it up and ended up missing our prepaid trwin"

"The hotel is OK - nowhere near anything though. Receptionist - useless. "Does your resaurant have a selection of food like pizza" "I dont know" "Do you have a menu" "No" "Are there places nearby" "I dont know" Totally disinterested. Let the hotel down very badly. If it were my hotel? Get a new receptionist - its fine to be from Thailand or wherever, but maybe show some interest in the business????"

"My family and I had a wonderful stay at the Palace Hotel! Breakfast was delicious and the hotel bar was great before heading to dinner. The rooms were very clean and the beds were comfortable! Can’t wait to come back!"

"Great location just minutes by free tram from heart of the city. Though breakfast not included in room rate, buffet was very good and worth the moderate cost. Staff very friendly and helpful. Room very nice but lacked space for open suitcases."

"Classy and well equipped! Breakfast was delicious!"

"We were warmly received by Donatella and her daughter, Francesca. Donatella was very gracious and created marvelous treats for breakfast. Her homemade apple strudel was the best I’ve ever had. Francesca was amazing and helped us coordinate ferry schedules, dinner reservations, and activities. The setting is gorgeous and idyllic. Truly a unique and fabulous stay."

"Our room was basic but comfortable. The staff was friendly and helpful with our questions about things to do and navigating local transportation options. Our stay included a breakfast buffet offering fresh fruits, pastries, meats, cheeses and fresh breads. Very tasty."

"Very helpful staff and great breakfast"

"The front desk staff were very busy checking-in people because of the on going conference with almost 700 attendees and and there were only 2 two them, the hotel did not provide additional staff to assist them."

"For a small hotel, this has the feeling of a large luxury resort. The staff were so welcoming and couldn’t do enough to make us feel welcomed and at home. I was truly so pleasantly surprised by this place and would highly recommend it to anyone traveling to the beautiful Lake Como. No need for water views; this hotel has everything you could ever want."