Hotel Keluarga di Vacoas-Phoenix

"The main issue with this hotel is that the staff allowed other guests who were there in large groups to hang around outside their rooms on the balconies, playing music, talking, drinking, smoking, partying meaning that you had no privacy in your room and this went on until 11.00pm. The reception was closed at this time of night and I asked the night porter to quiet them down and he was reluctant. "They are here on holiday to have a good time, perhaps you should ask to move your room" was his...

"It was a nice hotel in a quiet resort. Hotel felt a little tired, we had a light fitting collapse in the bedroom and some of fixtures and fittings were a little worn. But staff were generally friendly although it seemed that they paid more attention to French people (we were one of a handful of English speaking families). I would say it is a good quality 3 star hotel, and not really 4 star standards. But for the area compared to other properties I think it is one of the better hotels. If I had...