Search Hotels in Valencia Reserve, Boynton Beach

"Bedding had holes burned in them. The shower was unable to be used it was yellow and cracked up. The staff was super friendly and helpful but come on to spend 170 on 1 night and can’t even shower is not okay. I had been on the road for 6 hours. "

"Room "

"Great customer service very convenient "

"The property is old and is in need of an update. There appears to be black mold on the rim of the sinks and in the showers. The lighting is dim, and overall just feels rundown. The hotel boasts itself as pet-friendly, however, there's a sign in the lobby that states pets may not be left in the room unattended. This didn't affect my stay, but I imagine it could affect others. Something else to note was the fact that I was sent up to a room that belonged to someone else. Within 15 minutes of my alerting the front desk of this, they had sent another guest to the same occupied room that I was originally sent to. Finally, the hotel boasts 'Premium Channels' in regard to the tv. There was no menu on the tv, no way to figure out what was on without going through the 50+ channels, no way to pay for upgraded movies, and no way to stream on the tv. Seemed very antiquated. This was the least of my worries, but seems worth noting for future guests knowledge. Overall, the property left a 'bit to be desired'."

"Great staff "

"The staff member that greeted us at the front desk was wonderful and got us into a room right away! The room was clean and lots of space!"

"Everything well organized very clean nice stay and fun environment "

"Poorly managed. Tub kept clogging up. Cleanliness not up to standard. Half of supplies were empty. I waited around for beach towels, finally saw a cleaning staff asked her, she said I can’t talk right now lol wth. I asked for steamer on msg portal, they said they’ve bring it right away. Never arrived, I asked twice and had to leave for meeting. "

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