Central location at English Bay was convenient for walks along seawall and Stanley Park, close to shops in the area, Robson Street, and downtown, and good variety of nearby restaurants.
The room was comfortable and clean upon arrival, but although the hotel information stated that rooms were cleaned daily, the room was not cleaned, even though the card was placed on the doorknob requesting that service, and no clean towels were provided, from April 28 check-in until May 3, the day before check-out, and only after a message was sent to the hotel requesting fresh towels and that the room be cleaned.