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Ulasan untuk Fairmont Hotel Vancouver

4.5 out of 5
Fairmont Hotel Vancouver
900 West Georgia St, Vancouver, BC

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 935 dari 1442 ulasan" "
Penilaian 8 - Bagus. 267 dari 1442 ulasan" "
Penilaian 6 - Cukup Baik. 136 dari 1442 ulasan" "
Penilaian 4 - Buruk. 53 dari 1442 ulasan" "
Penilaian 2 - Sangat Buruk. 51 dari 1442 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lauren

Quick visit to one of my favourite hotels! Everything is first class and I’ll be back soon!
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Anne

Hotel is lovely, only minor considerations. However, did not appreciate getting an emailed bill that evening quoting a total cost of $100 more than the Expedia printout. $511 rather than $411. I plan on challenging this on checkout.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Janik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best property to stay at in the heart of downtown.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lisa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location & comfortable beds- parking lot is a public lot & expensive week days. Not really hotel parking convenient. AC not the best- room set at 23.5degree.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Christina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was lovely! We enjoyed the pool but we wished that there was a hot tub.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Cierra

Disukai: Staf & layanan, kondisi & fasilitas properti
Really enjoyed our stay it was very nice the bathrooms are very small through
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in only here for one nigjt very happy they had a room for me.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 26 Apr 2024
Dear Mark,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel again soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Rick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A grand old hotel is well maintained and still a luxury stay in the heart of Vancouver only steps from Robson Street shopping
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 26 Apr 2024
Dear Rick,Thank you for sharing your experience with us. We are pleased to hear about your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Cukup Baik

Douglas

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The room was quite dated and the carpeting was dangerous. It looked like it had not been stretched in years. The lumpiness of the carpeting going into the bedroom is a definite fall risk. Additionally, the staff was very kind, but did not follow up with us on two issues as they indicated they would. The room was quite loud as well. The banging sound coming from the garage was terrible and woke us up very early on more than one occasion.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Tysha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

caroline

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a fabulous experience at the Fairmont this weekend! We had a king bed room with an awesome view. The staff were so kind and treated us like we were royalty! Highly recommend getting room service for breakfast. The room didn’t have a fridge besides the mini bar, however we were able to get room services to bring us a mini fridge. Room was super clean and comfortable. Will hopefully we coming again soon!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 26 Apr 2024
Dear caroline,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your recent visit including our friendly staff and the views from your room. We sincerely value your feedback and look forward to welcoming you back soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Link

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Na
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Gerald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, very clean rooms,staff were very friendly.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Gerald,Thank you for your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location and friendly staff with clean rooms
Menginap 3 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear James,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Truly a great experience. The staff was friendly, willing to help answer all my question and knowledgeable of the area. The only issue we had with the property was the pool area. Needs a little sprucing up.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Matthew,Thank you for taking the time to share your recent experience with us! We are delighted to hear you enjoyed your visit and will be sure to share your kind compliments with our team. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bagus

Pardeep

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Gordon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great, room was clean and room service all night. Will definitely be back for a longer stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Gordon,Thank you for sharing your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Scott W

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Xiaodong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024

8/10 Bagus

Darlene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Darlene,Thank you for your kind review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

4/10 Buruk

Martino

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
We had to move rooms, as we had no hot water in our shower. Had to take a cold shower. Then our move supposably to a more premium room, ended up being very noisy due to a party below. Music blaring and had to call to ask to lower. For a premium hotel, not impressed.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 26 Apr 2024
Dear Martino,Thank you for taking the time to share your feedback. It is our priority to ensure each stay is exceptional, and we regret to hear we fell short this time. Please rest assured that your feedback is important and has been shared with management to help improve our services. Should you require any further assistance, please feel free to contact me directly. We hope to have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Reza

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place to stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Reza,Thank you for your wonderful review, we hope to welcome you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Ashley

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The star of our stay was all of the staff. They were so genuinely kind and friendly. The pool is AWFUL, but the gym facilities and sauna were good. The restaurant is great and of course, the luxury shopping right in the hotel.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Ashley,Thank you for taking the time to share your review regarding your recent experience. We value your feedback about the pool and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Cukup Baik

Allyson

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The staff were amazing and helpful but the property itself could use some attention. The bathroom wasn’t the cleanest and the carpets were very worn out.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Allyson,Thank you for choosing to stay with us and for taking the time to share your review. We appreciate your feedback and will be sure to share your comments with our the team to ensure we maintain a high level of standard. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Stathy

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jesse

Great hotel
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Girlie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The agent checked us in is amazing she gave us the room we requested and early check in. All the staff are excellent. The only downsize is the light in the bathroom - they need to put more lights in the bathroom so we can see good when we get ready putting our make up for women. Even the make up mirror didn’t help. Not much drawer to put stuff in the bathroom.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Girlie,Thank you for taking the time to share your recent experience with us. We are delighted to hear about your check-in experience and will be sure to share your feedback with our team to improve our offerings. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bagus

Vince

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Kathleen, Portland

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Irina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property , enjoyed our stay . Will def come back
Menginap 1 malam pada bulan April 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Irina,Thank you for your wonderful comments, we look forward to welcoming you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bagus

Ryder

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
The gold floor is always well managed with excellent staff that are happy to assist with anything that we need. The room had an excellent view and nice layout, however it is a bit dated a needs a refresh. A better shower head would be a good stat. Overall its a fabulous place to stay and will be back soon.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 18 Apr 2024
Dear Ryder,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Lulu

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Diana

Bepergian bersama keluarga
Beautiful hotel, friendly staff and a great deal!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Diana,Thank you for your wonderful review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Desirae

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Cameron

Excellent in all areas; however, the bath robes are sized for very small people and just don’t fit a six footer at all
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Cameron,Thank you for choosing to stay with us and for taking the time to share your review. We appreciate your feedback and will be sure to share your comments with our the team for further review. We look forward to welcoming you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff Friendly and very helpful!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Wendy,Thank you for your kind review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Greg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel! Would be a 10 out of 10 if the hot tub was working. Friendly staff and great location. We will be back.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Greg,Thank you for taking the time to share your review regarding your recent experience. We value your feedback and will be sure to share your comments with our team to help improve upon our services. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Nicola

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed here for two nights so i didnt really get to use any amenities so i can't comment on those. Check in was quick and easy. Hotel was clean and quiet and the staff were super friendly and always willing to help. Would definitely stay here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Nicola,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

2/10 Sangat Buruk

Steven

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beds and pillows were awful, the room temperature was suffocating and the “ secure “ parking for $100 was actually unsecured. The parkade was haywire. Save the $400 and go elsewhere.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Steven,Thank you for taking the time to share your feedback. It is our priority to ensure each stay is exceptional, and we regret to hear we fell short this time. Please rest assured that your feedback is important and has been shared with management to help improve our services. Should you require any further assistance, please feel free to contact me directly. We hope to have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

umberto, Laval

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What an incredible hotel, staff and luxury feel !! Well done!!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear umberto,Thank you for your wonderful review, we look forward to welcoming you back for another memorable stay soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Cukup Baik

Valentina

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

jagjit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Clarence

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Lacey

Bepergian bersama keluarga
Any employee I asked for assistance assured me they would be right back and I never saw them again. There wasn’t so much as a fridge in the room, a usable coffee maker, or any travel toiletries (other than shower cap and a glycerin hand soap bar). Paid the $60 to self park overnight and somehow got a parking citation for $100 pinned to my windshield. Brought it to valet manager, who informed me the self park lot (that hotel guests are directed to use) is not owned by the Fairmont, so he didn’t know what to do with my $100 parking citation. What should have been a great experience was ruined by repeated mishaps and lack of service.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Lacey,Thank you very much for taking the time to share your comments with us. We strive to provide our guests with exceptional experiences, and we sincerely regret that we did not live up to our promise this time. We are disappointed to hear of the shortcomings that you experienced throughout your visit, and a Manager will be in touch with you privately in order to discuss these concerns further. We look forward to connecting with you soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Caroline

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like the historic building. The pool is ok. It’s a bit warm. No hot tub. Staff are wonderful. Shopping fantastic. Such a great location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Caroline,Thank you for your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

2/10 Sangat Buruk

Kevin

Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

MATTHEW

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Dianna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property exceeded my stay expectation. The customer service is top notch. They’re very detail oriented and deliver the best stay experience. We will be back!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Dianna,Thank you for taking the time to share your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Kathryn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the Fairmont!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Fairmont Hotel Vancouver pada tanggal 1 Apr 2024
Dear Kathryn,Thank you for your kind review, we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Sangat Bagus

Jaskamaljeet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024