Dear Brian,we would like to thank for your much appreciated comment.We are glad that you enjoyed your recent stay at Sina Centurion Palace and we hope to welcome you again in the future.Best regards

Dear Mr Christopher,many thanks for your kind review!We do look forward to welcoming you back again soon in the future!Best regards

Dear Mr Paulo,thank you for your positive review!Season's greetings and best regards

Dear Guest,Thank you for taking the time to share your feedback with us after your recent stay.We are sorry to learn that you experienced some service issues with the air conditioning; we do hope that you brought this to the attention of Front Desk Team, who would have looked into the situation and tried to resolve it whilst you were still in the hotel.We do hope to have the chance to welcome you to the Sina Centurion Palace in another future occasion.Best regards

Dear Ms Maria,thanks a lot for your kind and positive feed-back and for the compliments addressed to our collegue Dimitri!We do hope to have the pleasure to welcome you back again soon in the future.Best regards

Dear Ms Valerie,thank you so much for your positive feed-back!Best regards

Dear Guest,thank you for the kind feed-back.We do hope to welcome you back again to the Sina Centurion Palace.Best regards

Dear Guest,thanks a lot for your wonderful feed-back!We do look forward to welcoming you back again soon!Best regards,

Dear Guest,Thank you for taking the time to give us your feedback following your recent stay.We are very sorry to hear you did not like the room, and we are sorry as well to learn about your experience with shower: we can assure you that this is not the high standards of service, care and attention to detail that we usually deliver.We invite you to please contact the Managerment directly so that I can look into your comments.Once again thank you for your feedback and we do hope that he have the opportunity to welcome you back again.Best regards

Lieber Gast,vielen Dank für Ihren letzten Aufenthalt bei uns im SINA Centurion Palace. Was betrifft Ihr Review, wir moecthen gerne mehrere Informationen ueber Ihre negative Kommentare bekommen, damit wir unseren Service weiter entwickeln und verbessern können.Mit besten Gruessen

Dear Mr Silvio,thank you for the positive rating!Best regards,

Dear Ms Philomena,Thank you for taking the time to review our Sina Centurion Palace.We invite you to please contact our Management directly with more details about you experience so we can understand the reasons of your low rating.Thank you, best regards

Dear Guest,thank you for your amazing review!We do look forward to welcoming you back again soon in the future.Best regards,

Dear Mr Christian,thanks a lot for your postive review!Best regards

Dear Ms Julia,thank you for your feed-back and for recommending our Sina Centurion Palace!We do look forward to your return soon!Best regards

Dear Guest, thank you for giving us your full score.Best regards.

Dear Mr Bruno,thank you for your positive feed-back!Best regards

Dear Mr Jarrod,thank you for giving us the full score!Best regards

Estimada Huésped,Muchas gracias por compartir con Expedia su reciente experiencia en el SINA Centurion Palace.Lamentamos que en esta ocasiòn no hayamos estado a la altura de sus aspectativas. Nuestro personal trabaja siempre duro para conseguir dar a nuestro clientes un servicio de excelencia y lo sentimos por lo pasado.Esperamos poder verla de nuevo en nuestro Hotel y de nuevo gracias por su confianza y tiempo.Un saludo cordial

Dear Johannes,Many thanks for your positive review!We are glad to know you enjoyed your stay here at Sina Centurion Palace.Looking forward to welcoming you here again,We remain at your disposal,Best Regards

Dear Mr.Otto,Many thanks for your positive review.We are glad to know you enjoyed your stay here at Sina Centurion Palace.Looking forward to welcoming you here again,We remain at your disposal,Best Regards

Dear Mr. Elton,Many thanks for your positive review.We are glad to know you enjoyed your stay here at Sina Centurion Palace.Looking forward to welcoming you here again,We remain at your disposal,Best Regards,

Dear Erin,Many thanks for your positive review.We are glad to know you enjoyed your stay here at Centurion Palace.We hope to have the chance of welcoming you here again in the futureAlways at your disposal,Best Regards

Dear Augustin,Many thanks for your positive review.We are glad to know you enjoyed your stay here at Centurion Palace.We hope to have the chance of welcoming you here again in the futureAlways at your disposal,Best Regards

Many thanks for your positive review.We are glad to know you enjoyed your stay here at Sina Centurion Palace Hotel.We hope to have the chance of welcoming you back again,Best RegardsGiulio Torelli Front Office Manager

Many thanks for your positive review.We are glad to know you enjoyed your stay here at Sina Centurion Palace Hotel.We hope to have the chance of welcoming you back again,Best RegardsGiulio Torelli Front Office Manager

Goodmorning and thank you for your score!We hope to welcome you again in the futureBest RegardsGiulio TorelliFront Office Manager

Dear Rose Marie,thank you for the score and we are happy of your satisfaction.We truly hope to welcome you again in the futureBest RegardsGiulio TorelliFront Office Manager

Thanks for the score and we hope to welcome you again in the future.We wish you a lovely dayBest RegardsGiulio TorelliFront Office Manager

Dear Mr John,Thank you for taking the time to share your feedback with us after your recent stay, and for the compliments addressed to our Staff.We are very disappointed to learn that you experienced some service issues. We do hope that you brought these issues to the attention of the Front Desk Team who would have looked into the situation and tried to resolve it whilst you were still in the hotel.We do hope to have the pleasure to welcome you back again soon in the future.Best regards

Dear Dr Lisa R,thank you for the comments and the words of appreciation towards our location and property style.We are sorry to read of your negative feed-back concerning the service.Room upgrade is always upon availability at time of arrival: when you checked in higher cathegories rooms were available, since it was New Year's Eve and the property was fully booked. As far as the complaint of the room cleaning on Dec., 31st is concerned, we checked with the housekeeping Dept, and you left the "do not disturb" hanging out of the door. We are sorry for the bad impression you registered, feel free to contact our General Manager, who is at your complete disposal.Best regards

Bonjour M Stephane,On Vous remercie pour partager Votre commentaires à propos de Votre sèjour chez le Sina Centurion Palace.Merci de mentionner également notre Staff et nous espérons vous offrir une expérience parfaite en tous points lors d'un prochain séjour.Bien cordialment,

Dear Mr Javier,thanks a lot for the amazing review!Happy New Year, and best regards from Venezia

Dear Guest,thank you for the score and your suggestions will help us to improve the experience at our hotel.We hope to welcome you again in the futureBest RegardsGiulio TorelliFront Office Manager

Dear Guest, Thank you for taking the time to give us your feedback following your recent stay.We are very sorry to read of your dissatisfaction with your recent stay; we can assure you that this is not the high standards of service, care and attention to detail that we usually deliver. Once again thank you for your feedback and we do hope that he have the opportunity to welcome you back again soon.Best regards

Dear Guest, thank you for the positive feedback!We do hope to have the pleasure to welcome you back to Sina Centurion Palace in the future!Best regards

Cher Monsieur Jean - Claude, On Vous remercie pour avoir partagé Votre expérience chez le Sina Centurion Palace.Nous travaillons au quotidien pour nous améliorer et espérons vous offrir une expérience parfaite en tous points lors d'un prochain séjour.Bien cordialment,

Dear Mr Ernesto, thank you so much for your excellent comment. We do look forward to welcoming you back again soon!Best regards

Dear Mr Joseph, thank you so much for your kind review and for the amazing comments addressed to our Silvia, Nikola, Francesca and all our Team!We do look forward to welcoming you back again soon to the Sina Centurion Palace. Best regards

Dear Guest, Thank you for taking the time to share your feedback with us after your recent stay. We are very disappointed to read your review. Our Management would be pleased to be contacted and have more details about the reason of your complaint. We remain at your disposal. Best regards

Dear Ms Miriam, thank you so much for your excellent review and for your generous words! We are very glad to learn that you enjoyed your stay at the Sina Centurion Palace so much and do look forward to your return soon! Best regards

Dear Mr Bradley, thank you so much for your kind comment! We do hope to welcome you back again soon in the future! Best Regards.

Dear Guest, thank you for the score and for the feedback. We hope to welcome you again in the future Best Regards Giulio Torelli Front Office Manager

Querida Señora Adelaida, Muchas gracias por sus palabras estaremos encantados de volverlos a tener pronto en nuestro Sina Centurion Palace. Atentamente,

Dear Guest, thank you for your excellent review! We truly hope to have the pleasure of welcoming you back again to the Sina Centurion Palace. Best regards.

Dear Guest, Thank you for taking the time to share your feedback with us after your recent stay. We are very disappointed to learn that you did not enjoy your experience at the Sina Centurion Palace. We do hope that you brought these issues to the attention of the Front Office Manager who would have looked into the situation and tried to resolve it whilst you were still in the hotel. Guests’ reviews are very important and useful to improve the quality of our service: we will share the feedback with our Housekeeping Dept, so that they may implement actions to enhance the Guest experience. We hope we will have the chance to welcome you back in the future. Best Regards,

Dear Guest, thank you very much for your positive review. We look forward to welcoming you back again soon in the future! Best regards,