Suite, 1 King Bed with Sofa bed, Patio (with Sofabed) | Property amenity
Check availability

Reviews of Best Western Plus Inner Harbour

3 out of 5
Best Western Plus Inner Harbour
412 Quebec Street, Victoria, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pardeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for the stay. The rooms were clean and quiet. The staff was very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Stanimirovic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and location was excellent with ability to walk to tourist sights, restaurants and shops. There was a small kitchenette in our unit with a small range and stove which was very handy. There was also a small kitchen table and two chairs: very nice! The unit, including the side where kitchen is located is very sunny. You have the generous size veranda with chairs and table overlooking a beautiful park area. This has been my favorite hotel room during our 2 week road trip holiday.
Stayed 1 night in May 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room ready for new carpet. Agreed with room service alternate days.
Stayed 4 nights in May 2024

8/10 Good

Adolf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful Windows that let in outside air much jpreferable to noisy air conditioning in a typical hotel setting
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay at this hotel. My only complaint was the breakfast. I have seen better
Stayed 4 nights in May 2024

8/10 Good

Elizabeth, Little Britain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location: we walked to the harbour and beacon hill park and BC museum. Bed was comfy. Bathroom was clean and had a hand rail in the shower. Room was a bit dated.
Stayed 2 nights in May 2024

8/10 Good

Acela, Winnipeg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included
Stayed 5 nights in May 2024

10/10 Excellent

Siarhei

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2024

8/10 Good

keith, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful. The complimentary breakfast was fine as well. However, the property was not close to moderately priced restaurants and transit often necessitated taxi service.
Stayed 4 nights in Apr 2024

10/10 Excellent

Donald, Nanaimo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Apr 2024

8/10 Good

Peter, Rianne, Emily

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Glenda

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Gary, Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible.
Stayed 1 night in Apr 2024

10/10 Excellent

Marsha, Pouch Cove

Stayed 1 night in Apr 2024

10/10 Excellent

Jason, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Tara Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice spacious room. Staff were very helpful and friendly. Loved the location.
Stayed 4 nights in Apr 2024

10/10 Excellent

eric

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely place to stay.
Stayed 2 nights in Feb 2024

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony with table and chairs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the harbour area. Walking distance to everything. Nice view of the water.
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, great service! Would like to see real dishes or bio degradable for breakfast. Plastic seems like such a terrible environmental disaster. The property needs updating. The deck off our suite was lovely, but old and tired, algae, dirt etc. the facilities were nice to use but outdated and need renovation.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with group
Very comfortable and quiet with all the amenities. Helpful , friendly staff. Full hot breakfast included. Short walk to the Inner harbour, Parliment buildings, BC Museum, Empress Hotel and shopping along Government street.
Stayed 3 nights in Mar 2024

10/10 Excellent

lyle

Nice view out back
Stayed 1 night in Mar 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are looking forward to our next Victoria trip and book at this hotel. Excellent staff.
Stayed 2 nights in Mar 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to attractions
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very polite. Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Jing, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely place with kitchen and balcony.The decent breakfast included. The location is very close to parliament building.
Stayed 1 night in Mar 2024

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was lower quality. I came down for breakfast at 915am and thought I'd have lot's of time to eat, there was not much to choose from and the hot food was cold. It felt like things were already being packed up and customers were rushed to eat. We were also disappointed to see the pool was closed. The work our area was small and had limited equipment. I felt the hotel should be of higher quality for the price! On the plus side, the beds were super comfortable and the staff were nice.
Stayed 1 night in Mar 2024

8/10 Good

SHAWN

Stayed 7 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room with kitchenette. Loved that there were two luggage racks available. Everything was within walking distance. Enjoyed our stay.
Stayed 1 night in Mar 2024

8/10 Good

Sukhdeep

Travelled with family and small children
Liked: Amenities
Good
Stayed 3 nights in Mar 2024

6/10 Okay

Lochie

Stayed 2 nights in Mar 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 4 nights in Feb 2024

8/10 Good

Wensy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the ocean, to parks, the harbour and buses to get you anywhere else you want to go.
Stayed 4 nights in Feb 2024

10/10 Excellent

Karen, Qualicum Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Cali

Stayed 3 nights in Feb 2024

8/10 Good

RON

Travelled with partner
Liked: Cleanliness, staff & service
We have been staying at this hotel for years when we come to Victoria, but were very disapointed to find that the room's mini kitchenette no longer contains dishes, pots, dishtowels etc and that there is now a $15 fee to have them brought to our room.

2/10 Terrible

Angela

Travelled with partner
We had an event planned for the weekend which was cancelled due to weather. As this was out of of our control, I contacted Expedia to see if we could receive a refund on our hotel booking or at the very least a credit as we wanted to reschedule the event and hotel stay when the weather improved. We were told by Expedia that they had contacted the hotel and we would be contacted within 72 hrs to let us know if we could receive a refund or credit. We never heard anything from either the hotel or Expedia and lost $160. Very disappointed.
Stayed 1 night in Jan 2024

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, very convenient and walkable from the main downtown area. But the walls of the room were so thin we could hear everything going on outside our room, every door being open and shut. Very early wake up.
Stayed 1 night in Feb 2024

8/10 Good

Timothy, Lethbridge

Travelled with partner
Liked: Staff & service
Close to the downtown
Stayed 4 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A decent hotel in a nice and quiet area. Nice complimentary breakfast. It's a short walk to the Fisherman's Wharf, parliament building, Royal BC Museum, and downtown Victoria.
Stayed 3 nights in Feb 2024

6/10 Okay

Fernando, Crofton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My wife and I stayed for two nights at this hotel. Although staff was really nice and polite, the room was old and not comfortable. We found it too dark, since there’s no much light coming in from outside - this is the first floor room facing the street. We had a very hard time with the bed and mainly the thermostat, which was old and did not function well. We had very bad nights as we struggled a lot with the temperature in the room. I wouldn’t go back to this hotel if all the rooms were like that one we stayed in.
Stayed 2 nights in Feb 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2 adults 2 kids stayed for 2 nights. Excellent location and great property. Very clean and maintained room. Perfect little kitchen with a balcony and park(harbour)view. The breakfast was a great way to start the day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donald R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great two day stay. Good morning breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Yineng

Stayed 1 night in Feb 2024