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"There's a lot of potential with this hotel but it leaves a lot to be desired. The breakfast though it looked extensive and offered a lot, there was not much flavour in the pad thai or the ribs or the rice. I was very surprised by this. The building itself needs an upgrade. Particularly the water system. The water was often lukewarm and sometimes warm enough but that's about it. So even though I had a gorgeous panaromic view, I couldn't get in to a hot bath at the end of the day. The air con also left a lot to be desired. The team were great at trying to fix it and have a look but there wasn't much to be done. I got used to the temp after 3 days luckily but the first two nights weren't great. I was advised to close my curtains in the day time to balance the heat, but that sort of defeats the purpose of paying for the view. Many hotels I've stayed in have direct sunlight but the aircon is so efficient you wouldn't even know. The rooftop bar was also great in terms of the view, the cocktails and the staff are nice also. The swimming pool is also the biggest and best for swimming i've experienced in a hotel in terms of exercise. "

"Excellent customer service, welcoming front desk, many options for breakfast, nice pool faing beach , highly recommended "

"We booked a room in the Level category, which is a bit pricier, but worth it. Benefits for Level guests include early check in and late check out, lounge access for unlimited non alcoholic drinks and cookies, daily happy hour from 1430 to 1730 with unlimited alcoholic drinks and small plate food, laundry service for 2 items per night. We took advantage of all the above which made our stay feel VIP. There were other benefits that we did not use. Our room was clean and comfortable and being on the 29th floor provided a fantastic view of the city. Staff was extremely attentive from check in until check out. Breakfast was included with our room and was a fabulous spread of local Vietnamese and western cuisine. The concierge booked us a wonderful private driver for the day to visit the local sites. Overall an outstanding experience and we'd stay here again. "

"Lovely resort and very easy walk to the old town. Great pool. "

"Yes"

"Everything was perfect "

"Very nice property in a great location. Just a couple of blocks away from the beach and just a block and a half away from Bangla Road. The breakfast buffet was nice, as well as the rooftop restaurant. We had a swim up room which was great. The pool bar was fantastic. The staff was helpful and friendly. Most knew English. "

"Great area"

"The Sheraton Nha Trang is an immaculate hotel with stunning & spacious rooms, amazing quality food, perfect location opposite the beach, and the most genuinely friendly & helpful staff. Highly recommended for anyone wanting to have a relaxing stay in Nha Trang!"