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Complejo Turistico Pucon

3.5 star property
Multiple pools offer refreshing escapes at this mountain retreat, where guests can warm up by the fireplace or indulge in spa treatments after arcade games

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Travelers at Complejo Turistico Pucon enjoy comfort by the fireplace and relax in indoor and outdoor pools. Free WiFi is available throughout. Parents appreciate the children's playground while scheduling rejuvenating massages at the on-site spa.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available
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About this property

Complejo Turistico Pucon

  • Property highlights
  • A terrace, a garden and a playground are just a few of the amenities provided at Complejo Turistico Pucon. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and laundry facilities.
  • Other perks at this hotel include:
    • 2 outdoor pools and an indoor pool
    • Free self-parking
    • Continental breakfast (surcharge), wedding services and tour/ticket information
    • 2 meeting rooms, a front desk safe and a banquet hall
  • More amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Heating and limited housekeeping

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The price is Rp1.558.229
Rp1.558.229 total
24 May - 25 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CLP 25000 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CLP 12000 to 15000 for adults and CLP 10000 to 11000 for children
  • Pet fee: CLP 25000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9 AM to 8 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Complejo Turistico Pucon have a pool?

Yes, this property has an indoor pool and 2 outdoor pools. Pool access is from 9 AM to 8 PM.

Is Complejo Turistico Pucon pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CLP 25000 per pet, per stay.

How much is parking at Complejo Turistico Pucon?

Self-parking is free at this property.

What time is check-in at Complejo Turistico Pucon?

Check-in start time: 3 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Complejo Turistico Pucon?

Checkout is at 11:00 AM.

Where is Complejo Turistico Pucon located?

Situated near the beach, this hotel is within 1 mile (2 km) of Los Pozones, Santa Clara Monastery and Museo Mapuche Pucon. La Poza and Cascadas de Rio Turbio are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

5.0

Cleanliness

4.0

Location

5.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

6/10 Okay

Elizabeth

Disliked: Cleanliness, room comfort
En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia Lo que muestran en la gogós no es lo que uno contrata No lo recomiendo y no volvería a ese lugar
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Martina

Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Franklin

Stayed 3 nights in Feb 2022
Verified

6/10 Okay

STEFANY

Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2019