Search Hotels in Ville-Marie, Montreal

"We got upgraded to a larger room which was nice. The room and facilities are dated and the common areas could be cleaner and better maintained. Staff was pleasant. Service in general is somewhat slow but I think that is more general to Montreal."

"The first night of our stay our room temperature was quite warm (hovering around 26), but we were too tired to deal with it. The second day it reached 28C which was uncomfortably hot. We called the front desk for the first time around 1pm and asked for someone to come check our thermostat - nobody came. We called a second time around 3:00 and requested the same - again waiting so we could accommodate maintenance - nobody came. It ultimately ended up being a waste of our entire afternoon and resulted in no solution or communication whatsoever. As we were leaving for dinner around 7:30 we noticed a memo was newly taped near the elevator door stating that the “unexpected warm weather meant warmer rooms as the buildings central air would only allow either heat or air conditioning and guests were ‘invited’ to turn off their thermostats”. This was incredibly frustrating, I understand some things are out of staff control (ie. the weather) - but a simple call to the room to let us know they wouldn’t be coming and to explain the situation would have been much appreciated, rather than us finding out hours later by way of an impersonal notice. Around midnight of that evening we called a third time to ask if someone could unlock the window at the very least - which they did, and that finally made some difference. But it had put a damper on our stay by that point."

"Really friendly staff, great breakfast, nice room - we have no complaints and would stay here again. "

"Overall I didn’t mind staying at this hotel, the two main things I was dissatisfied with are firstly, the ac in the room did not work, luckily it wasn’t too hot or cold for the duration of my stay, secondly the room I was in had transparent blinds that let a lot of light through from the parking lot, other than that the hotel met my needs and surely I just got one of the lesser rooms of all they have to offer. For the affordable price and location it was good enough"

"Great location, very clean hotel and great staff."

"Nice staff "

"Nice to be upgraded. Staff is great. Excellence location "

"Excellent"

"1elevator out of 2 not working. Bathroom clean however shower bar rusty with peeling wallpaper. Had to walk up one flight of steps because the elevator does not go to the top."