Wales hotel guide. Independent hotel in Wales, Massachusetts

"I feel like the picture has nothing to do with the place. The place was nothing like the picture but when you need something last minute, it is what it is."

"There are no microwaves or refrigerators which is a big inconvenience (even for someone staying just a night.)"

"BEST SANDWICH - EGGS CHEES AND BACON BRIOCHE!!!"

"Room was clean and staff was very helpful. The complimentary breakfast had both hot and cold option and the convention center is a straight 15 minutes walk from the main road."

"Everything was good, room was very clean and smelled good."

"Pros…location right off the Mass Pike and 10 minutes from downtown Springfield. Looked modern, and was very clean. Staff was nice. Cons…paper thin walls. The guests around us were loud but it was a Saturday night and probably enjoyed some beverages but they weren’t obnoxiously loud, we just heard everything through the walls. Every laugh, every word, and worse every hacking cough. I wish I spent a little more and stayed at the casino. The breakfast was an average chain hotel buffet. Not bad, scrambled eggs, sausage, toast, pancakes, and cereal. Coffee was good. If you’re under 30 and just want a place to crash for the night it’s probably fine. I wouldn’t bring my family or stay for business. "

"Staff was amazing - always welcoming, helpful, friendly, and accommodating. More can be done to keep the property up and maintain cleanliness. "

"Great Stay ❣️💯 Everything was super clean and comfortable...indoor pool and hot tub was huge & Restaurants on site were good too."

"Took a shower got out had paint stuck to my foot I have a picture,sheets had stains like they weren’t changed , pillow cases smears. I understand it’s not a Marriott butt was the wrist red roof room I’ve had"