Walled Lake hotel guide. Sonesta Hotel hotel in Walled Lake, Detroit

"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like a manager to call me tomorrow to confirm this has been resolved. I hope this can be corrected quickly."

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"The glass shower trim was not finished. Water from taking a shower was leaking on the floor. "Shoddy Work""

"The pool was small no jacuzzi. The night staff was extremely busy, so it was hard to talk with and the wait was extremely long."

"I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided."

"The hotel is dirty and outdated. My room had a giant large red stain in the bedroom carpet and the door to the bathroom looked rotted on the edges. The breakfast was okay, nice variety but a little cold."

"Love this place. Center of everything I do in Royal Oak!"

"Beautiful hotel and property"

"Clean room, comfortable stay. Hotel restaurant was not good and $25 for a below average breakfast "