Hotel dekat Walpole Park

"The room was always clean and well maintained. The staff was so friendly and helpful. Would come back"

"Great hotel with very comfortable clean rooms. Lots of nice areas to sit and relax with a drink and a very nice beer garden where we had freshly made pizza which was delicious. We stayed two nights and Harry and the team gave great service and very friendly. Breakfast was great too. "

"Lovely clean hotel. Friendly staff. Very quiet room."

"The location was good. However Internet connection was non-existent during my stay. The staff were not helpful as they referred everything to a manager who was never on site. It caused great inconvenience. I could not work from the room. Apart from Arham, none of the staff attempted to provide any updates. Service needs to be improved and I am surprised by Expedia’s 4 star rating. No s as prologue or compensation was offered!"

"Clean room , good size"

"Fantastic"

"Really good hotel, good location. Staff are very friendly and professional. Food times are a bit awkward (lunch and evening) but breakfast was excellent. Rooms are a decent size (we had an additional bed as three of us in the room). I did ask a question through Expedia chat a week or so before we arrived but got no response until three hours after I had already checked in. Even then it was to inform me about parking and its cost (we had already booked parking and had parked) and did not...

"I arrived to the hotel late at night around 11pm after numerous travel delayed There’s a heat wave in London at the moment and when I got to my room the temperature on the control was reading 30 degrees. I attempted to turn on the air con but it didn’t appear to work I called the front desk and a member of staff attended. He was unable to help with the air con and said it would have to be reported the next day. He then provided a fan which unfortunately just circulated hot air around the...

"Good breakfast. Helpful staff."

"The breakfast was refreshed on a regular basis which kept it fresh. The room was clean and spacious. The staff were welcoming and helpful. The only negative was that there was only one lift in operation as the other was not in use."

"Lovely hotel and really lovely and helpful staff. Good access to Wembley."

"The lobby and restaurant area is nice, the room is very average and it’s noisy at night, the bed and pillows were also not comfy"

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...

"Room was spatious"

"If you just need a bed for the night it’s ok but don’t expect a lot. If you can actually find your room through the maze of corridors you’re doing well. Opening the door to our room we were met by a very strong smell of cigarettes, very off putting. Room was a decent size for a family of 3 but the beds were solid as a rock. My back the next morning was in bits, at one point I considered sleeping on the sofas in reception! The bathroom was dirty and good luck if you’re in room 238 and want to use...

"Booked two rooms for me and a colleague for a three night business trip. Arrived and was told we only had one room, had to show proof two rooms booked. Everything in the room was dirty / grimy / sticky, there was a layer of dust on every surface, rubbish on the floor, rubbish in the tea bag pot. The television remote control was disgusting, completely gunged up with grime. The carpet was very dirty around the edges - dust and rubbish, skirtings had a thick layer of dirt and dust. The main light...