Kolam renang indoor

Ulasan untuk Hyatt Regency Washington on Capitol Hill

4 out of 5
Hyatt Regency Washington on Capitol Hill
400 New Jersey Ave NW, Washington, DC

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 690 dari 1453 ulasan" "
Penilaian 8 - Bagus. 457 dari 1453 ulasan" "
Penilaian 6 - Cukup Baik. 161 dari 1453 ulasan" "
Penilaian 4 - Buruk. 97 dari 1453 ulasan" "
Penilaian 2 - Sangat Buruk. 48 dari 1453 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Chastity

Disukai: Kebersihan, kondisi & fasilitas properti
Property was clean but place is over priced. The pictures on the webite doesnt match the room I selected. I stayed at the Residence inn half the price with a full kitchen on Friday and free breakfast in Waldorf. If I couuld have canceled without penalties I would have.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brittney C. pada tanggal 25 Apr 2024
Hello Chastity,Thank you for taking the time to share your experience. We appreciate your comments and are sorry to learn that you were not satisfied with our price. We hope to get the opportunity to accommodate a future stay for you while in Washington D.C. Take care.

8/10 Bagus

christine

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Just stayed at the Hyatt for the weekend with my family- we enjoyed being close to sights, Loved the breakfast buffet, and pool. Room was fine but pillows weren’t comfortable.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Gale pada tanggal 22 Apr 2024
Good evening Christine,Thank you for your kind words about our pool and food. I will let our managers know that the pillows were not of your liking. We look forward to seeing you again. If you need any assistance with your future reservation, please contact us.Warm Regards,

8/10 Bagus

Murugavel

Disukai: Kebersihan
Menginap 5 malam pada bulan April 2024
Tanggapan dari Janet pada tanggal 20 Apr 2024
Dear Murugavel,Thank you for taking the time to rate our Hyatt Regency Washington on Capitol Hill. It pleases us to see by your rating that overall, you had a good stay. We hope to have the pleasure of welcoming you back in the future and seeing what we could do to make your stay an excellent experience. Warm regards,

10/10 Sangat Bagus

Kyoko

Disukai: Kondisi & fasilitas properti
Very clean and nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jamie pada tanggal 15 Apr 2024
Dear Kyoko,Thank you for your great review and rating for our Hyatt Regency Washington on Capitol Hill! We were delighted to see that you enjoyed your stay with us, and that the cleanliness of our hotel was to your satisfaction. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Sangat Bagus

liz

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check in was fast and polite.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 8 Apr 2024
Hello Liz,I am so happy to see you liked your stay at our Hyatt Regency Washington on Capitol Hill. Thank you mentioning your fast check in. I hope you can stay with us again.Best Regards,John

8/10 Bagus

kristina

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
Large corporate hotel. Clean. Large rooms. Helpful staff. Great location. Small indoor pool. Rooms a bit worn, need a refresh.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Jamie pada tanggal 8 Apr 2024
Dear Kristina,Thank you for taking the time to review our Hyatt Regency Washington on Capitol Hill! We were glad to see that you enjoyed your stay with us, and to hear that you found our hotel well-located and clean. We appreciate your feedback, and hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 Sangat Bagus

Kristin

Menginap 2 malam pada bulan April 2024
Tanggapan dari John pada tanggal 29 Apr 2024
Hello Kristin,Thank you for adding the 5-star score for our Hyatt Regency Washington on Capitol Hill. I am you enjoyed your stay. I hope you can visit us again soon.Best Regards,John

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location and experience!
Menginap 2 malam pada bulan April 2024
Tanggapan dari John pada tanggal 8 Apr 2024
Hello Elizabeth,Thank you for adding this review of our Hyatt Regency Washington on Capitol Hill. I am happy you liked your stay and our location. I hope you can visit again.Best Regards,John

10/10 Sangat Bagus

Dawn

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Most of the staff (all but the market/Starbucks) were friendly and helpful…especially the concierge, who helped us find our way around with some great tips! Our room was clean and quiet, and everything went smoothly.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jamie pada tanggal 8 Apr 2024
Dear Dawn,Thank you for taking the time to review our Hyatt Regency Washington on Capitol Hill! We were delighted to see that you enjoyed your stay with us, and that our team's service helped contribute to an enjoyable stay experience. We hope to have the opportunity to welcome you back as our guest for another seamless enjoyable stay in the future!Warm regards,Jamie

2/10 Sangat Buruk

Jason

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shelly pada tanggal 25 Apr 2024
Hello Jason! Thank you for your review. Please allow me to apologize on behalf of our team for your disappointing experience at our hotel. If you would like to discuss your stay further, please send us a detailed email to propertyreviews@hyatt.com and we’ll be glad to assist you. Please include confirmation number (if available), hotel name, dates of stay, name reservation was reserved under or any other pertinent information. We understand your frustration and concerns and welcome the opportunity to prove ourselves again as your trusted hotel. We look forward to hearing from you and hope to welcome you back in the near future.Kind Regards,Shelly

6/10 Cukup Baik

Sean

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shelly pada tanggal 26 Apr 2024
Hello Sean! Thank you for the review. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We appreciate your review. We hope to welcome you back for another wonderful stay in the future. Sincerely, Shelly

10/10 Sangat Bagus

Ryan

Disukai: Kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Veronica pada tanggal 4 Apr 2024
Hello Ryan!Thank you for the amazing 5-star rating! We are delighted that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back in the future. Please feel free to contact us if there is anything we may assist you with. Thank you for choosing Hyatt Regency Washington on Capitol Hill for your stay and for being our guest!

10/10 Sangat Bagus

Liubov

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Дуже сподобалося перебування у готелі. На ресепшені зустріла добра й усміхнена дівчина. Номер затишний та чистий. Сніданок – фуршет, все смачно та різноманітно. Дітей порадувало наявність басейну, особливо після насиченого екскурсійного дня. Платний паркінг при готелі дасть можливість не переживати за машину та спокійно насолоджуватися пам'ятками. Враження від готелю лише гарне. Дякую!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Michelle pada tanggal 2 Apr 2024
Dear Liubov,Thank you for your 5/5 feedback and review. We are happy to hear that you enjoyed your stay and your room was cozy and clean. Thank you for staying with us. We hope to welcome you back as our guest again soon.Warm Regards,

10/10 Sangat Bagus

Luis R

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari John pada tanggal 22 Apr 2024
Hello Luis,Thank you for adding this rating for our Hyatt Regency Washington on Capitol Hill. I am happy to see you enjoyed our hotel. I hope you can stay with us again.Best Regards,John

8/10 Bagus

Courtney

Disukai: Kebersihan, kondisi & fasilitas properti
Great and convenient location!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Betsy pada tanggal 2 Apr 2024
Dear Courtney,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and felt our hotel was great and a convenient location. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

8/10 Bagus

David

Bepergian bersama teman
Disukai: Fasilitas
Starting to get a bit run down
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Candace pada tanggal 1 Apr 2024
Dear David,Thanks so much for the review of your most recent stay at our property. We welcome your feedback, suggestions, and comments. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency on Capitol Hill.Warm regards,Candace

10/10 Sangat Bagus

Barbara

Disukai: Kebersihan, kondisi & fasilitas properti
The staff at the restaurant was extremely efficient and friendly. Check n was great!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Travis pada tanggal 31 Mar 2024
Hello Barbara!Thank you for taking the time to write your review of our hotel. We are glad to hear you enjoyed your dining experience and experienced a great check-in. We look forward to welcoming you back soon!Warm Regards, Travis

8/10 Bagus

Sonia, Chicago

Bepergian bersama keluarga
Disukai: Kebersihan
The lobby and bar/restaurant area were great. The rooms are small and outdated. The bed frame had rips around and the carpet in the room was faded. The pool was crowded and there were no towels available.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ciara pada tanggal 30 Mar 2024
Dear Sonia,Thank you for taking the time to review your stay with us. We are thrilled to hear that you enjoyed our restaurant and lobby area. We would like to apologize for the rooms being small and outdated, and for the lack of pool towels during your stay. Your comments have been communicated to our hotel's management team for review and follow up. We hope to have the pleasure of welcoming you back again in the future.Kind Regards,Ciara

6/10 Cukup Baik

Salvador

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Janet pada tanggal 18 Apr 2024
Dear Salvador,We appreciate you taking the time to rate our Hyatt Regency Washington on Capitol Hill. We would have liked to have seen a higher rating and to know what we could have done to have made your stay a better experience. If you would like to share more about your stay with us, please contact us on one of our social media or chat platforms. We hope to welcome you back in the future and have the opportunity to provide you with an exceptional experience on your next visit.Warm regards,

10/10 Sangat Bagus

Craig

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Resturant was excellent
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Veronica pada tanggal 28 Mar 2024
Hello Craig! Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us, and that the restaurant was excellent! We hope to see you again in the future, so please feel free to contact us should you need any assistance. Thank you for choosing Hyatt Regency Washington on Capitol Hill for your stay and for being our guest!

10/10 Sangat Bagus

Irayda

Disukai: Kebersihan, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rebecca pada tanggal 28 Mar 2024
Hello Irayda,Thank you for your recent stay at Hyatt Regency Washington on Capitol Hill. It was our pleasure to welcome you and are happy you had a wonderful time. We hope to welcome you back again.Warm regards,Rebecca

10/10 Sangat Bagus

MEYBEL

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Betsy pada tanggal 25 Mar 2024
Dear MEYBEL,Thank you for your 5/5 feedback and rating. We are happy that you enjoyed you had a great stay. Thank you for staying with us. We hope to welcome you back as our guest again soon! Warm Regards,

4/10 Buruk

Jada

Bepergian dalam rombongan
Disukai: Fasilitas
Tidak Disukai: Kebersihan
Hotel room had a weird smell to it when I first walked in. There was dust on every light fixture in the room. There was a little hair in our sink. Amenities are nice, but the rooms need more attention with cleanliness and they need to be updated in general.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Betsy pada tanggal 25 Mar 2024
Dear Jada,Thank you for your feedback. We regret to hear your stay with us did not meet your expectations due to your room. Thank you for your insight. We would like to address your concerns and gather further information. Please contact us on our chat or social channels. We hope to hear from you soon!Warm regards,

10/10 Sangat Bagus

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful. Close to everything to do in DC. Great location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Lindsey pada tanggal 24 Mar 2024
Dear Shannon,Thank you for taking the time to rate our property. Happy to hear you enjoyed the beautiful hotel and the location! We would love to have you back in the future!Best Regards,

10/10 Sangat Bagus

Godric

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My daughter and I traveled to Washington for the first time. The location of the Hyatt Regency was perfect for easily walking to the main attractions of the city. We opted to include the buffet breakfast with our booking which was great. There was a wide selection of offerings and the service was efficient and friendly. Our room itself was comfortable and clean. The staff at the check-in desk were friendly and helpful. All the employees that we encountered at the hotel were polite and friendly. We definitely felt welcomed and valued. A huge shout out goes to June at the Concierge Desk who was absolutely FABULOUS!! As this was our first time visiting the city we were feeling a little overwhelmed with all there is to see and do. June was tremendously helpful at directing us and giving us the "inside scoop" on where to go and when. She also offered great suggestions for restaurants. Her friendly, caring and helpful manner really made us feel valued and confident to be able to navigate the city on our own. We loved seeing her smiling face each day! One small detail that can't go unsaid is the fact that there is a fire station across the street. It honestly wasn't a big deal but we were woken up twice during our stay by the sirens. All in all we had a great stay and I would definitely recommend this hotel for all travels and especially families.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Melinda pada tanggal 22 Mar 2024
Dear Godric,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient and enjoyed the buffet breakfast. We are also glad to hear you found your room clean and comfortable and that our staff provided friendly and helpful service. We hope to welcome you back to Hyatt Regency Washington on Capitol Hill again soon!Warm regards,Melinda

8/10 Bagus

Ashley

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Betsy pada tanggal 7 Mar 2024
Dear Ashley,Thank you for the feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Thank you for staying with us.Warm Regards,

8/10 Bagus

William

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Melinda pada tanggal 6 Mar 2024
Dear William,Thank you for taking the time to review our property. We hope to welcome you back to Hyatt Regency Washington on Capitol Hill again soon!Warm regards,Melinda

10/10 Sangat Bagus

Dave

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari shelly pada tanggal 1 Feb 2024
Hello, Dave! Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you at the Hyatt Regency Washington on Capitol Hill. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards, Shelly

4/10 Buruk

Paul

Bepergian bersama teman
Tidak Disukai: Fasilitas
NEEDS A MAKEOVER BAD HAS A SMELL WE LEFT VERY EARLY AND SLEPT ONTOP OF COVERS ...
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Candace pada tanggal 2 Feb 2024
Dear Paul,Thank you for taking the time to review your recent stay at our hotel. We are saddened to hear that your stay did not meet expectations and that you were disappointed by the guestroom. Your feedback is very important to us, and We'd like to discuss this further with you; please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram). We hope to welcome you back at Hyatt Regency Washington on Capitol Hill for an improved stay that exceeds all expectations.Warm Regards,Candace

4/10 Buruk

Gabriel arturo

Tidak Disukai: Kenyamanan kamar
Increíble como puedes estar evaluado como un hayatt regency cuando parece un holliday Inn y el precio como si fuera de un hotel de 4 estrellas y no era ni fin de semana y días festivos. Cero lo recomiendo
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Tieysha pada tanggal 31 Jan 2024
Hello Gabriel arturo,Thak you for taking your time out to leave us your feedback. We are so sorry to hear that you did not agree with our prices. Please reach out to us on our social or chat channels so that we may be able to further assist.Best Wishes,

4/10 Buruk

Kelly

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Janet pada tanggal 21 Mar 2024
Dear Kelly,Thank you for taking the time to rate our property. We are disappointed to see the rating and would like to know what we could have done to have made your stay a better experience. Please feel free to reach out to us on one of our social media or chat platforms. We hope to have the opportunity to welcome you back to our Hyatt Regency Washington on Capitol Hill and provide an experience that will exceed your expectations.Warm regards,

10/10 Sangat Bagus

MaryPat

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rebecca pada tanggal 29 Jan 2024
Greetings MaryPat,Thank you for providing 10 of 10 and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 Sangat Bagus

Maikel Rosado

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Laura pada tanggal 22 Jan 2024
Dear Maikel,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon.Best regards,

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Nice location close to Capital Hill. Pool and gym was nice even if the hotel itself was a little old. Queen size bed was not very wide if you stay 2 person in beds!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Tieysha pada tanggal 22 Jan 2024
Hello!Thank you so much for your rating as well as your feedback. We are so pleased to hear that you enjoyed our location, and our pool and gym. We look forward to welcoming you to Hyatt Regency Washington on Capitol Hill in the future.Best Wishes,

8/10 Bagus

Karen

Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Janet pada tanggal 19 Jan 2024
Dear Karen,We appreciate you taking time to rate our Hyatt Regency Washington on Capitol Hill. We hope to have the pleasure of welcoming you back and providing nothing short of a 5-star experience.Warm regards,

8/10 Bagus

Gary

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rebecca pada tanggal 15 Jan 2024
Greetings Gary,Thank you for providing feedback and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

8/10 Bagus

Karl

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
The restaurant serves really good food. The staff is super-friendly, professional, and accommodating.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Melinda pada tanggal 9 Jan 2024
Dear Karl,Thank you for taking the time to review our property. We are so glad to hear you found the food at our restaurant so good and that our staff provided friendly and professional service. We hope to welcome you back soon!Warm regards,Melinda

8/10 Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Good location
Good location. Very comfortable, modern, clean. Lacked a microwave. Has a pool, fitness center.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Melinda pada tanggal 11 Jan 2024
Dear Charles,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient. We are also glad to hear you found your room clean and comfortable. We hope to welcome you back soon!Warm regards,Melinda

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Well Worth It
Great hotel, excellent location!
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Melinda pada tanggal 11 Jan 2024
Good evening,Thank you for taking the time to review our property. We are so glad to hear you found our hotel great and location convenient!Warm regards,Melinda

8/10 Bagus

Gerardo

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Melinda pada tanggal 11 Jan 2024
Dear Gerardo,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Sangat Bagus

Pamela

Bepergian dalam rombongan
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Melinda pada tanggal 11 Jan 2024
Dear Pamela,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

8/10 Bagus

Akshay

Bepergian bersama keluarga
Disukai: Kebersihan
Liked the location and ability to catch hop on hop off outside the hotel. Didn’t like that I had to go to reception for breakfast while seated at breakfast table with table and was asked to wait for 10 minutes at reception to collect the voucher - that should have been given to me during check-in process. Even the breakfast server rushed the service after seeing the voucher and didn’t wait for the side order we were entitled for that he mentioned. My wife was very annoyed and raised to the nice coffee lady who discussed it with the server and he became extra nice. The concierge lady was very helpful but we couldn’t get tickets to smithdonian air and space museum, neither could we get night tour tickets. Overall experience is therefor mixed.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Melinda pada tanggal 11 Jan 2024
Dear Akshay,Thank you for taking the time to review our property. We are so glad to hear you found our location convenient and that the concierge was helpful. Please allow me to apologize on behalf of our team for the issues you had with the voucher at breakfast. We will be sure to share your concerns with our management team. We hope to welcome you back soon for a better experience. Warm regards,Melinda

8/10 Bagus

Sherry

Disukai: Kebersihan, kenyamanan kamar
Mostly good with a little hiccup or two
We came to town for a quick visit to see the sights. Everyone was very friendly and welcoming. Our room was comfortable, the bed was great, we had a very nice stay. The bellman and valet staff in particular were very kind and helpful. I had two issues: When we went to our room the night before checking out, I asked at the front desk if we could use our resort credit (is that the name?) for breakfast in the morning. She said yes, and anything above the $10/day would be added to our bill and settled at checkout. The next morning when we checked out, the entire bill for breakfast was still on our bill When I asked about it, the woman checking us out said we couldn't use that money toward breakfast. I relayed my conversation with the clerk the night before and there was some eye rolling and talking under her breath but she took the charge off of our bill Also, the small 'convenience' store located in the lobby is anything but. They charge outrageous prices ($5 for a seltzer and $14 for a croissant sandwich) but they aren't very courteous or helpful. In an effort to get cash in the hands of the valet and bellman, my husband asked for change for a $20 bill at the front desk. There wasn't any change there, so I went to the restaurant, no change there either. When I asked in the store, the clerk said first they didn't have any, then that she couldn't open the register. Then she said if I buy something, she would maybe have change. SO frustrating.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Tonya pada tanggal 6 Jan 2024
Dear Sherry,Thank you for leaving us a review. We are glad to hear that everyone was very friendly and welcoming. It is excellent your room was comfortable, and you had a very nice stay. We regret to hear however about the issue with the resort credit and breakfast. We apologize that our staff did not provide the best service. We will use your feedback to make improvements. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Tonya

10/10 Sangat Bagus

ANA

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Tonya pada tanggal 6 Jan 2024
Hello ANA,Thank you for rating your stay with us. We are happy to note you had a great experience. It was wonderful to host you during your time in DC. We hope you will consider staying with us again. It would be a pleasure to welcome you back. Warm regards,Tonya

10/10 Sangat Bagus

Leah

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tonya pada tanggal 6 Jan 2024
Hello Leah,Thank you for the positive rating. We are happy to know you enjoyed your stay. It was a pleasure to host you while in DC. We hope to welcome you back in the near future. Warm regards,Tonya

10/10 Sangat Bagus

Shawn

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great location friendly staff. Perfect
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Jamison pada tanggal 3 Jan 2024
Hello Shawn, I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are overjoyed to hear your positive feedback of our hotel staff. We are even more thrilled that our hotel's location and convenience impacted your stay positively. We look forward to providing another excellent experience and welcoming you again at Hyatt Regency Washington on Capitol Hill!Best regards, Jamison

8/10 Bagus

Pierre

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rooms are a little dated but big ! Couldn’t be closer to the capitol.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Candace pada tanggal 1 Jan 2024
Dear Pierre,Thank you for taking the time to review your recent stay at our hotel. We welcome your feedback of your experience and look forward to your future stays at Hyatt Regency on Capitol Hill.Warm regards,Candace

10/10 Sangat Bagus

Peter's

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Tieysha pada tanggal 1 Jan 2024
Hello Peter's,Thank you for your 10 out of 10 rating. We hope you enjoyed your stay here with us at Hyatt Regency Washington on Capitol Hill and we look forward to welcoming you back in the future.Best Wishes,

10/10 Sangat Bagus

Yamah, camp Verde

Disukai: Kebersihan, kondisi & fasilitas properti
Great service!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jamison pada tanggal 1 Feb 2024
Hello Yamah,Thank you for taking the time to leave a rating review of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Washington on Capitol Hill!Best regards,Jamison

8/10 Bagus

Kun

Bepergian bersama keluarga
Disukai: Fasilitas
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Tieysha pada tanggal 31 Des 2023
Hello Kun,Thank you for your rating. We hope you had a pleasant stay here with us at Hyatt Regency Washington on Capitol Hill, and we look forward to welcoming you back in the future.Best Wishes,