4/10 Buruk
Paul
Bepergian bersama keluarga dan anak
22 Feb 2026
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Lobby and reception undergoing major refurbishment which we were not notified about either at the time of booking or subsequently. There was a makeshift reception and you had to enter the building through a side entrance which was quite tight and easily filled up during peak check in and check out times.
Our booking included $15\room meal credit per day but this wasnt explained to us in any great detail and front desk staff were quite abrupt and seemed stressed due to the refurbishments and temporary set up.
We didnt bother using the meal credit as the restaurant menu was extremely limited and very expensive as well as the room itself being quite dark and dingy and not appealing at all.
Due to repairs we had no water from 1am to 7am on our first morning in the hotel and then there was no hot water as a result with several complaints to reception. We were told they were working on it and the water got hotter intermittently throughout the day which was very frustrating.
The rooms themselves were large with comfortable beds and clean but without basic amenities such as running hot water it really ruined our stay.
Location is decent and about a 10-15 min walk to the main tourist attractions and lots of coffee shops, cafes and restaurants nearby.
We didnt use the valet parking as again this is not included in your room rate and is expensive so we used a nearby parking garage.
Paul
Menginap 2 malam pada bulan Februari 2026
