Hotel Best Western di Watsonville

"Location is pretty good but is definitely a climb coming back from fisherman’s wharf and cannery row. Rooms need updating; for example, our bathroom window was broken and taped closed. Breakfast was good and a generous amount of food. Staff was friendly and welcoming. Idea for customer service improvement - omit the early check in fee; if there is room availability and it won’t affect your business financially, letting your guests check in early is tremendously helpful and a huge relief after...

"There were only two towels in the room upon arrival for a family of four. Had to go get more. There was no trash can in the room. No shampoo, conditioner, or body wash provided. Also, no soap holder of any kind in the shower. So all your stuff has to sit on the shower floor. Shower water has to run for almost ten minutes to get luke warm water. Dial was on full hot the whole shower time and never got anywhere near what a normal person would consider hot. Bathroom was very small overall. ...

"a"

"Good location, clean, small pool & hot tub, very small parking lot and location of 2nd lot not safe feeling"

"Good stay "

"We would stay here again. The rooms are super Clean, the location is right of the high way but it’s quiet, the location is a 30 minute walk to the boardwalk; 5 minutes if you drive. they have private parking. Also, we really enjoyed the complementary breakfast especially the waffles, nothing fancy but enough not to have to go elsewhere and spend money. "

"Very noisey room was next to the freeway traffic noise all night, room was a little outdated"

"Nice property. Easy to get to. Food nearby. Easy to get to the aquarium. Easy checkin and out. "