Serviced Apartment di Welwyn Hatfield

"Everything was ok without being WOW that was well worth the money.."

"The only positive thing about this property was its location. Unfortunately, everything else was disappointing. The apartment had cockroaches, spiders, and other insects, which made the stay very unpleasant. The air conditioning was essentially non-functional. Even though the thermostat was set to 16°C, the room never cooled down. It felt like the system was only running in fan mode and not providing any actual cooling. The TV was also not working during our stay. Overall, the property was...

"Very happy. Thank you."

"The room was clean, staff was helpful and check-in and check-out was easy."

"I booked this hotel because of other reviews that I read online. I am disappointed that they were not true. I believe that customers should help each other. Find the best hotels. Everything was outdated, broken and filthy. The pullout couch was extremely uncomfortable and it was a terrible start to our trip to England. Thankfully, we were there for only two nights."

"It was lovely. Well situated. Beautifully designed. Very happy!"

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...

"The room wasn’t ready when we got there & we had to wait until 4pm, we had to get changed in the toilets as we had to leave for an event. We were offered free drinks as an apology but didn’t get a chance to use them as we were only there for one night & was late back from the concert. The room was very clean & the bed was comfortable but that’s about the only positives really. For an apartment hotel it’s not up to standard, there is an overheating issue in the building. It does say no air con,...

"The location was the best part of the apartments. Easy walk to places and the Underground. Even without A/C, the place stayed relatively cool and comfortable."

"Staff are very friendly and considerate! Rooms are clean. Price varies on different dates which is a surprise. No outlets to dry hair in the toilet. Overall, the property is very well maintained."

"Great position. Informed of early check in when it became available. Very clean. Would definitely stay here again."

"Mi estancia estuvo muy por debajo de lo esperado. A nuestra llegada se nos asignó una habitación ocupada, lo que obligó a un primer cambio. Después fuimos trasladados a la habitación 106, que presentaba graves deficiencias de limpieza e higiene. Tuvimos que comprar lejía y paños para limpiar nosotros mismos el baño y otras zonas, y aun así la habitación resultaba prácticamente inhabitable. Durante la estancia sufrí una reacción alérgica. Posteriormente nos trasladaron a una tercera habitación...