Search Hotels in West Kelowna Estates, West Kelowna

"It was perfect"

"The hotel was beautiful. However there were some issues. Firstly, we stayed for 3 nights and on the second full day at 2pm our room still had not been cleaned. Garbage was overflowing, so we called the front desk and they said they we were on the list to be cleaned that day. Does housekeeping not come daily anymore at hotels? They came when we left and emptied the garbages, gave us new towels but only made 1 of the 3 beds. We were gone hours so it’s not like the didn’t have time to make the other two beds. On our last night we went to the pool and hot tub with our kids. When we got out all of our skin was itching and dry. My bathing suit was ruined from off balance chemicals. It bleached my black bathing suit to brown. We talked to the front desk and they had maintenance check the chemicals. We were told they were higher and they would give us 10% off our stay. However later after we checked out I received an email from the hotel saying the chemicals were within safe limits. Considering it ruined my bathing suit and all of our skin and hair feels dried out, this cannot be true. "

"breakfast is ok"

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"Absolutely loved this room — everything was perfect. I’d definitely stay here again!"

"Breakfast was fresh and Okay, Generic. Parking was easy and convenient. The rooms are not well insulated, big gaps under doors, you hear everyone, people snoring in other rooms. The worst is if you get a room facing the highway (Street in the front) You can't sleep. "

"The rooms and beds where great bathroom need updating taps hard to turn on and off and sink and toilet are way too low for average size adult "

"Neat and friendly staff"

"All good."