Hotel dengan Kolam Renang di West Molesey

"Georgina has been very helpful over the phone, when I said I wanted to request for early check in and Irene also helped us get a room quickly. It was very welcoming."

"What a weird a** place this is. This hotel does a great job straddling the line of being friendly and unhelpful. They act like they are nice but really they just want to be mean. The hotel itself is well appointed but the presentation is a bit pretentious. It's trying to be fancy but really it's just weird. It is not family friendly. We tried to have a coffee one day in the cafe but there was no server. Then we ran into some trouble with kids pool time as the TV stated the window was 9-noon...

"Great experience"

"We didn't actually stay ate the Ned ~ the reason for the low rating is because when something came up and we weren't able to use the reservation, we decided to gift the room to friends. The Ned refused our request to change the name on the booking. We didn't understand why this would be a problem for them to have a different couple stay there, and in fact would've allowed our friends to experience the Ned and (presumably) offer positive press for them. This doesn't fit the image of a hotel...

"Our stay was absolutely amazing from start to finish! A huge thank you to the front desk representative for the complimentary room upgrade—it made our visit even more special and was such a thoughtful gesture. The entire staff was warm, welcoming, and genuinely friendly. The hotel itself was exceptionally clean, well-maintained, and very comfortable, making us feel right at home throughout our stay. The outstanding customer service, attention to detail, and spotless accommodations truly...