Hotel dengan Kolam Renang di West Springfield

"The next morning at checkout time we realized the elevator was not working. We hollered down to the desk that I was able to see below and she went to find the maintenance man within about 10 minutes she came up to help me with my bag but about a minute later he came up and carried my bag downstairs which was so nice and it worked out"

"Nice find. Would stay again"

"The facility was clean and quiet. Staff was friendly and attentive. "

"Good reception "

"Very friendly front desk staff, clean rooms, indoor pool, conveniently located"

"Check in was very easy and staff was friendly. We've stayed in this hotel many times before when it was Best Western. We were NOT happy with the "new" BW when they moved across the road (cruddy room, under re-construction, was a mess). We chanced coming back to this building and were happy to see it still looking good! The morning staffers at the desk were not so friendly, almost annoyed. I mentioned to one that the milk was empty in the decanter after getting some cereal. She acknowledged me...

"Good breakfast Clean room Polite staff "

"Room was clean and the hot tub/pool was just what we were hoping for. While the hotel is older and shows some wear, it was clean and the staff was friendly. Breakfast was included and had a good selection to pick from."