Search Hotels Near Westfall Town Center, Matamoras

"I recently stayed at this indoor water park hotel, and unfortunately, our experience was far from relaxing. One of the main reasons we chose this place was for a fun and restful family getaway, but that was not what we got. Late at night, the hallways were filled with kids running up and down, yelling and playing well past a reasonable hour. The noise made it extremely difficult to sleep, especially for our family after a long day. It seemed like there was little to no enforcement of quiet hours, which was very disappointing for a hotel that caters to families. While I understand that kids will be kids—especially in a fun environment like a water park—there should still be some level of supervision or hotel policy enforcement to ensure that all guests can rest comfortably at night. Overall, the lack of nighttime control and consideration for guests trying to sleep really impacted our stay. I would not recommend this hotel if you're looking for a peaceful and restful experience. I won’t come back! "

"Breakfast was good not great "

"Just for a weekend is a great getaway being only an hour drive. The food was great and worth the cost. Everything is well maintained and the rooms are large and spacious. "

"Breakfast good parking safe"

"One night stay. Construction going on in lobby area, but no big deal. Room clean and spacious. Did not use any amenities. Parking easy but hotel not responsible for theft. Just need to check tub drains for hair every once in awhile so water drains properly; again no big deal. Would return and recommend."

"Very clean "

"Close to the town, great dinner. Plenty of street parking. People are very friendly."

"so smelly"

"What a complete and utter lack of customer service and accommodation by this property. First on this booking: Had to extend a friend who was staying Saturday night, Booked this room at 9am and got confirmation. My friend's reservation was to extend with the new one. Front desk locked him out after shift change. They could not find the reservation and deactivated his keys. He returned at 6pm in panic. The front desk manager Ken was accomodating and let him take a brief nap while he sorted out the confusion. Ken also gave him a new room as my friend had issues with the last room. Besides Ken the Front Desk team is rude and curt and ignorant. Had issues Friday and Saturday with another reservation. Family who owns property is great but their 2 staff members Friday morning and Saturday evening are incompetent and nasty."