Cari Cottage di Westfield

"Bad odor wet floors"

"I felt very welcome! I had a pretty rough journey into Springfield, but they started my trip off on the right note. I felt like I got real hospitality, and they were very helpful in terms of helping me orient to the town and figure out where things are. The room was even more spacious than I thought, I thought I got a room for one but it could have effectively housed a small family. Breakfast was great! I would highly recommend staying here to anyone traveling through Springfield."

"We came in late, but your front desk person was very courteous and helpful. Breakfast was good and checkout was easy."

"The location of the hotel"

"We are very disappointed with our stay at this hotel. The cleanliness of the room was terrible with trashcans that don't get wiped out, mirrors are poorly cleaned, found an old room card on the floor, and a terrible musty smell as you walk in the room. We had a 3 night 4 day stay. On day two, housekeeping entered our occupied room, poorly remaking the beds, taking 1 dirty towel, and replacing a trash bag. We never asked for this service. I have never stayed in a place where I had to hang the do...