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Ulasan untuk Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel
Route 940, White Haven, PA

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 472 dari 1002 ulasan" "
Penilaian 8 - Bagus. 287 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 118 dari 1002 ulasan" "
Penilaian 4 - Buruk. 70 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 55 dari 1002 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Rita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Angelique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Welcome with bubbles! Hotel offered everything we needed.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Becky

Disukai: Kebersihan, staf & layanan
No pizzazz
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 3 Mei 2024
Thank you for staying with us!

10/10 Sangat Bagus

Yalda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 2 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Yalda, thank you for staying with us!

10/10 Sangat Bagus

Sarah, Mickleton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and nice room. Anthony went above and beyond to accommodate us and we had a great stay. We were here for the marathon.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Thank you for staying with us and posting your feedback! I'm glad I was able to accommodate you for your event!

10/10 Sangat Bagus

jesika

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The employee were great !!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Apr 2024
Thank you for staying with us and posting your feedback, jesika! I will be sure to let the staff know!

10/10 Sangat Bagus

Dana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Dana, thank you for staying with us and posting your feedback! We hope to see you again!

8/10 Bagus

Paola

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Apr 2024
Thank you for staying with us!

10/10 Sangat Bagus

Adrian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
stayed for spring break for a couple days, amazing service! (Shout out to Vince🙏)
Menginap 3 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Apr 2024
Adrian, thank you for staying with us and sharing your experience! I will let Vince know to keep up the great work.

10/10 Sangat Bagus

Elizabeth

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Hui Tao

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very easy to access just next to the highway exit.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Hui, thank you for staying with us and filling out our survey! Please come stay again!

10/10 Sangat Bagus

Digna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
N/A
Menginap 2 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Apr 2024
Thank you for staying with us!

10/10 Sangat Bagus

Vahid

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Vahid, thank you for staying with us! I will let our staff know about the excellent service!

8/10 Bagus

Karin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 17 Apr 2024
Thank you for staying with us!

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was awesome, loved the option to communicate via text.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 17 Apr 2024
Thank you for staying with us and posting your feedback! We love being able to text with the guests as well! :)

6/10 Cukup Baik

Anu, Espoo

Bepergian bersama teman
Disukai: Staf & layanan
Good location for stopping over on a long drive. Air conditioner was loud and the room smelled odd. Bed was good.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Anu, thank you for staying with us and sharing your feedback! I will pass your comments on to our Executive Housekeeper and Chief Engineer!

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff. Good breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 17 Apr 2024
Thomas, thank you for staying with us and posting your experience! Come back and stay with us again!

8/10 Bagus

Carmen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Thank you for staying with us!

10/10 Sangat Bagus

Kiersten

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Apr 2024
Thank you for staying with us!

8/10 Bagus

Shelley

Bepergian bersama keluarga
The hotel was very clean and our room was comfortable. The only issue for us was that our room was next to the interstate highway and the noise from the transport trucks was so loud, it kept us up all night. The hotel did not put good quality windows in which was a huge mistake. I would not stay here again for that reason. We tried turning the fan on in our room but it wasn’t working properly so the fan only stayed on for a few minutes before shutting off.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
I'm sorry to hear about your experience with the interstate noise. If you do decide to stay again, definitely request a room on the parking lot side of the building.

10/10 Sangat Bagus

Arlene

Bepergian bersama teman
Clean and comfortable but very noisy highway .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Arlene, thank you for staying with us and filling out our survey. If you decide to stay with us again, I recommend requesting a room on the parking lot side of the building so that you hear less noise from the highway. :)

6/10 Cukup Baik

Tiffany

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
I enjoyed the breakfast. Clean environment. Friendly staff. I was very disappointed when i found out the pool was closed which was the whole purpose for the trip but unfortunately i did not read the disclouser ahead of time that the pool was closed. Aside from that there werent really any other issues.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 22 Mar 2024
Tifffany, thank you for staying with us and posting your feedback. Come stay with us when our pool reopens! :)

10/10 Sangat Bagus

Gregory, Cherry Hill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, property was in great shape
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 11 Mar 2024
Thank you for staying with us and filling out our survey. We hope to see you again in the future!

10/10 Sangat Bagus

Rodney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
clean. spacious room.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Thank you for staying with us and sharing your feedback!

10/10 Sangat Bagus

Andre

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Thank you for staying with us!

10/10 Sangat Bagus

Boubekeur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was good
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 3 Mar 2024
Thank you for staying with us!

8/10 Bagus

Kelly

Disukai: Fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 3 Mar 2024
Thank you for staying with us!

10/10 Sangat Bagus

Bryan

Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 3 Mar 2024
Thank you for staying with us!

8/10 Bagus

Kathy

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was very nice. The bed was very comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 1 Mar 2024
Mary,We're glad you enjoyed breakfast and the comfortable bed. We hope to see you back!

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great. Just wish the pool room and pool were a bit warmer.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Thank you for sharing your experience, Mary. Our pool is heated to 81 degrees but does feel colder sometimes due to the difference in room and pool temperature. I will pass your feedback on to our Maintenance and Property Management to see about addressing the discrepancy.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Outstanding
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Thank you for staying with us!

8/10 Bagus

Nicole, Philadelphia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One night stay was good. Their pool is somewhat small and the water was good even though we were told it was 80 degrees. The hot tub was the size of a tub but was warm. Everything else was good.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Our pool is heated to 81 degrees, as advertised, but sometimes it feels cold because the temperature of the room in comparison to the pool is much colder. We're glad to hear that you enjoyed your stay with us! We hope to see you again in the future. :)

10/10 Sangat Bagus

Kim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property; friendly staff; good breakfast
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 30 Mar 2024
Kim, thank you for staying with us and sharing your experience!

8/10 Bagus

Yoon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast is good.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 23 Feb 2024
Yoon,We're glad you enjoyed our breakfast !

2/10 Sangat Buruk

Rachel

Bepergian dalam rombongan, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff seemed like they were on drugs and in relationships with one another. Staff arguing in main area. Accommodations were not sanitary. Staff unprofessional and rude. Crowded continental breakfast. Hot tub broken most of the time. Pool freezing.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 17 Feb 2024
This guest is just angry because her party was caught smoking weed in our room, and we charged them a 300 smoking violation. There was nothing wrong with our hot tub, and the pool is heated to 82 degrees. We drug test our employees. They also said they had a great stay, so everything was good until they were charged.

2/10 Sangat Buruk

Robert

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Right next to the highway terrible sleep
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 12 Feb 2024
Thanks for giving us a chance.

8/10 Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We enjoyed our stay as the rooms were very clean and b
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 13 Feb 2024
Thank you for staying with us and filling out our survey!

8/10 Bagus

Dedrickza

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 12 Feb 2024
Thank you for staying with us and posting your feedback!

10/10 Sangat Bagus

Arthur

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
STAFF WAS GREAT
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 10 Feb 2024
Thank you for staying with us! I'll pass your comments along to our staff !

10/10 Sangat Bagus

Dan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean comfortable rooms and very comfortable beds. Nice breakfast buffet.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 5 Feb 2024
Dan, thank you for staying with us and filling out our survey! We hope to see you again!

10/10 Sangat Bagus

Sergio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 3 Feb 2024
Thank you for staying with us!

10/10 Sangat Bagus

Abraham

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was so happy to find the rooms updated and in beautiful condition! The two bed suite was very generous in sizing with much extra space. Would definitely stay again with the family!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Jan 2024
Abraham, we're pleased to hear you had a positive experience with us and look forward to seeing you back!

10/10 Sangat Bagus

Eastlyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful staying here
Wonderful staff with delicious hot breakfast bar. We'll return
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Jan 2024
Thank you for staying with us and filling out our survey! We look forward to seeing you again!

10/10 Sangat Bagus

Yitzchok

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 29 Jan 2024
Thank you for staying with us!

8/10 Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 19 Jan 2024
Thank you for your feedback!

8/10 Bagus

Yusuf

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 10 Feb 2024
Thank you for your feedback!

10/10 Sangat Bagus

JOSE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, space, enough beds, and really include
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Jan 2024
Thank you for staying with us and posting your feedback!

10/10 Sangat Bagus

Brenda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was clean. Front desk was was ver welcoming and explained where the pool was.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 15 Jan 2024
Brenda, we're very pleased to hear you had a great experience with us. We hope to see you back in the future!

6/10 Cukup Baik

brooke

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Theres a HUGE gap in my door so big I can stick my fingers through it. The hallway noise is unbearable. There’s a full on playoff party in the lobby and all the drunk people are standing in the hallway talking to. We booked this hotel for the heated indoor pool and the heater is broken. I overheard the staff talking about it and talking about how they should lie to the patrons about the heat of the pool . Unacceptable
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 15 Jan 2024
Thank you for taking the time to fill out our survey. Our indoor pool is heated at 81 degrees, which is the standard optimal temperature. The pool room itself feels cold in comparison because it is located right near an outside entrance. Our hot tub is heated to 101 and is meant to feel like a bath. Our staff does not lie or falsely advertise our pool settings.

10/10 Sangat Bagus

Pamela

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice property and safe
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Anthony Murano - Front Office Manager pada tanggal 27 Jan 2024
Thank you for staying with us and filling out our survey!