Find hotels in Willoughby Hills, OH from Rp1.188.085

"My first impression was the man smoking marijuana in the parking lot. The person at the counter was very polite. The elevator smelled of marijuana was so strong. I get up to the room and noticed some glue-like substance on the nightstand. The remote I wouldn’t dare touch. It hadn’t been cleaned. The bed itself I actually slept on top of the sheets and didn’t even get under the covers. It’s an older hotel and the rooms need a serious refresh. The wood paneling on the sink is all cracked due to the moisture. The knob on the shower I feared was going to come off. The surfaces had that film-like residue on them. You knew they have been wiped down with cleaner but it felt like the water hadn’t been changed in a while. The best part about the whole trip was the man who waited on me at the hotel restaurant for breakfast. His name was Darren. If the whole hotel was like an experience with Darren then it would have been a lovely experience. Darren was so professional and kind. It was very obvious that he takes pride in his job. However I wish Wyndham took as much pride in that facility. Unfortunately they do not. "

"Very happy"

"Front desk staff not the most professional. Breakfast was not good. Room was clean but beat up a bit. Location was great. Wouldn't stay again though"

"The happy hour free drinks and food was great"

"Sausage was kinda gross "

"The staff are fantastic!!"

"We loved our room. It was a great fit for us and our two little boys. We loved the bunk bed situation and the little table and chairs in the suite. We even enjoyed our food and room service. The fitness center was also very nice, if you plan on getting a workout in. Our biggest complaint was the pool. The tile was popping up around the pool and the water was pooling underneath it which likely made it smell the way that it did. We ended up only swimming for maybe 10 minutes because we were put off by the state of the entire pool. "

" Staff was very nice!"

"Friendly and attentive staff and wonderful breakfast "