Hotel Marriott Hotels & Resorts di Willowbrook

"we were greeted very kindly, allowed to check in early, and since there was bad weather, we spent the first day in our room...the only issue we had was with the thermostat/AC, and that was very promptly looked at. we didn't hear a lot of noise, everything was clean and comfortable, and the staff at the restaurant and bar were great! there's a walkway to the L (Blue line) in the parking lot, which is SUPER convenient, and there are a few shops/restaurants not too far from the hotel itself. we...

"Fellow Travelers, fantastic location. This is an older hotel, 1978, so there are some signs of time. The hotel and rooms are clean, unfortunately everything is showing the daily ware and tear and needs refreshing. The staff seemed to be very friendly and helpful even during the chaos of check-in, check-out. Restaurant staff, was nice cordial, except our last day. We had a new server who was rather unpolished for the job he was performing. Food was done well, for breakfast... breakfast...

"Great Hotel. Perfect Location if you have an event on McCormick Place. Would definitely stay again."

"Great stay!"

"We stayed one night prior to our flight to Italy. Hotel and staff are excellent. Extended parking a total ripoff. Parking is managed by a third party app. Beware. +$500 for a 3-week trip. Crazy."

"Staff not helpful when I mistakenly booked the wrong hotel. Lighting in room was very dim, especially over sink in bathroom, I could barely see anything."

"The front desk employee checking us in was extremely rude and cold. Didn’t explain anything. Room was disgustingly dirty- bathroom floor had hairs and dirty footsteps. Room smelled like mold. Absolutely no phone service and wifi was non existent. Elevators wouldn’t work properly. When we checked out earlier than what we paid for, no one asked why, if there’s anything they can do or anything. And anytime I said anything, they said we can’t do anything, you booked through a 3rd party"

"No hicieron el aseo de la habitación diario estuve 6 días. Y día de ellos no realizaron aseo. Sin tener respuesta del personal"