Hotel dekat Winclub Casino Platinum

"Enormous room! Nice size pool and hot tub. Adorable restaurant available and delicious food! Exceptionally clean and minutes from the airport! Definitely will be back"

"Customer facing staff (servers, concierge) were outstanding. Kudos to Leonardo, Ulyses, Omar, Alex and Alfredo. Back office staff (room staff, admin) not quite so good. We only got nightly turn down service about 50% of the time and our welcome letter was addressed to someone else. Emilianos restaurant was disappointing. The main room was closed and we were shunted into a spare room, square with white walls, little decoration and no entertainment - the atmosphere was terrible. We dined on...

"Excelente atención y buenas instalaciones. Alberca con buena temperatura"

"Excelente servicio"

"In general a successful stay. We found the front desk staff somewhat condescending during most interactions during our stay. The rest of the staff throughout the hotel were friendly and helpful. There are radical differences between suites throughout the various buildings. Ours was very tired, showing its 30+ years with very few updates. No fridge, cracked bathroom counters and inconsistent water controls. On the plus side the AC worked very well. Restaurant and cafe service and food were always...

"The staff and entertainment was amazing. The front desk people were nice. The concierge was very welcoming and I truly enjoyed our stay."

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"Air conditioning noisy And the sink in the bathroom was not draining well"

"Hola Estuvo bien pero la verdad nos hubiera gustado antes de hacer la reservación, que estaba en construcción el restaurante Había muchísimo ruido Y no nos pudo emos realmente relajar"

"The acomodaytion the give me a room in the 6 floor event fo I told the staff I have ankle surgery,they dont care ,I offer more more money no respond. The elevator has a mal function it doesn't work since yesterday imagine ho downstairs, and take the staris everyday up an down,horrible very discouraged, I love the hote,I been coming to this hote for almost 35 years I'm sad the way people in reception treat people Thank you"

"Para un hospedaje de trabajo, negocios,esta ideal, quiza invertirle en hacer una sala para computadoras. El personal muy amable y atento. Revisar y reparar detalles pequeños con frecuencia."

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