"This was my favorite stay of three hotels in the London area. Alexandra at check in was outstanding, helpful, kind and got me an upgrade to a queen bed. The air conditioning worked! Hallelujah. The bed was firm and I loved it. The bathroom sparkled with cleanliness. It is convenient to Runnymede and Windsor proper. It’s about a 10 minute walk to shopping and restaurants and the castle is within easy walking distance. I was only there overnight, but it won me over."