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"We had a great stay at the Ambassador Hotel! The location is extremely convenient for Brewers games or events at The Rave/Eagles Club, which is right across the street. They offer a shuttle to the games and back, which was a huge plus — just make sure to sign up ahead of time for the ride there. We used the free shuttle back and it worked out great. It was also nice that they had food available on-site until midnight on Friday and Saturday, plus a bar open until 2 a.m. The service was a little slow on the busy event night we stayed, so they could probably benefit from additional staff during peak times, but everyone was very friendly and the gentleman who checked us in was especially great. The rooms are on the smaller side and a bit outdated, but the hotel still has a lot of its original charm. Overall, we really enjoyed our stay and would definitely stay again."

"The staff was extremely welcoming and helpful. I ended up extending my stay and they made it very easy. "

"Clean room, quiet. Polite staff. Nice area. Thank you."

"Worst hotel stay ever. The room had multiple issues—the toilet functioned poorly and required several flushes, the sink drained very slowly, and basic amenities weren’t replenished (empty shower gel and no washcloths on day two). The noise was the worst part. The walls are paper-thin; I could hear everything. Guests next door blasted music and argued all night--literally all night, and security never responded when called. Overall, a miserable experience. I would not stay here again."

"The rooms don’t look like in the pictures; there are no drawers nor space to put clothes. We requested cleaning service which was never provided. Property looks very old and needs maintenance. "

"Honestly the setting and staff were great! WiFi was lacking so don't plan to work onsite. Great place to get away"

"Nice hotel close to everything ! Highly recommended!"

"Loved this place will book again!"

"When we very first arrived, there was a smooth check-in and we stayed in hotel Rome, which is connected to the waterpark. We proceeded to the hotel and could not find any bell carts one of the workers that was working. The arcade area gave us a phone number to call we then proceeded to call the hotel. They said they were gonna let the Publix people know to bring bill carts down. We then waited a half an hour. We could not lug all of our stuff in with three small children, and my fiancé proceeded to walk the floors to find a luggage cart. He made it to the second floor, found one of the luggage cart in saw three staff members standing right by the luggage cart, leaning up against the wall, laughing and talking, so there was no kind of priority for the guest. It seems like that’s why I gave it the rating that I did."