Hotel dekat Woodfield Mall

"Staff is friendly. Lobby is nice. But the room was worn and dim. AC was loud. Good location next to Woodfield Mall."

"Check in staff was very rude. No professionalism, no greeting to the customer When there was an issue with house keeping, again, very rude. "

"Beds are like rocks. Asked for help nothing from staff or manager. Ran outa hot water. Kids playing soccer in halls extra charge for service animal without telling you."

"The staff was very helpful and the rooms were clean and nothing broken."

"The breakfast had a good variety"

"Over all this was an excellent property. However, we were in room 211. Directly outside our window was a noisy fan that turned on and off constantly. All night. Very irritating. If we had not been so busy while we were there, we would have requested another room."

"Property looks clean but i dont know about any other rooms but my rooms the carpet and sofa smelled like dogs urine i guess I was given a room that dogs are allowed to stay i dont know why I didn't travel with pets."

"Clean room & friendly staff"

"Hey all, Be very careful when booking this hotel. They do not offer refunds under any circumstances. I accidentally booked this hotel and immediately requested a refund, but they refused. Even Expedia tried to help me get reimbursed and still couldn’t. I ended up booking another hotel on the same day through Expedia. They even asked me to write a review even though I never checked in. It’s surprising to see a hotel in the U.S. with such a strict no‑refund policy. Thanks,"

"Good location"

"It was clean and the staff had really good customer service"

"Comfortable stay. Thank you. "

"It was adequate."

"Good"

"Night shift front desk staff extremely inviting and accommodating. They made me feel safe and welcomed. "

"Great staff but very old hotel Room are very noisy, very old and slowly elevator, you can hear everything from upstairs rooms"