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Ulasan untuk Washington Central Hotel and Sleepwell Inn

4 out of 5
Washington Central Hotel and Sleepwell Inn
Washington Street, Workington, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 52 dari 141 ulasan" "
Penilaian 8 - Bagus. 53 dari 141 ulasan" "
Penilaian 6 - Cukup Baik. 21 dari 141 ulasan" "
Penilaian 4 - Buruk. 8 dari 141 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 141 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Susanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Car park too small
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

PAULA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were Excellent and the food was excellent. The swimming pool could have been warmer, and the sauna was broken. But everything was great.
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Central location in the town centre. There is a pool and hot tub, sauna was out of order, and it's a small area. Changing facilities are small but clean. There are a couple of reasonably priced dining options in the hotel, but you're in the middle of town so easy access to other restaurants. The room was a decent size, but outdated decor, clean and tidy. It was a bit noisy Friday night, but in the middle of town so to be expected. Staff are really friendly and helpful. Overall, we had a good experience and stay there, Central location was useful, and the pool was a nice touch.
Menginap 2 malam pada bulan April 2024

2/10 Sangat Buruk

Adrian

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Definitely not a 4 star hotel.first were put in barn conversion,then on a floor with no heating and hot water, with a 2 year old baby
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Chloe

Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Calvin

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Dionne

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Reception pada tanggal 8 Mar 2024
Thank you so much for your lovely review. We look forward to welcoming you back soon.Kind regards

8/10 Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidy hotel in a central location, breakfast cooked to order!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Reception pada tanggal 17 Feb 2024
Good evening,Thank you for taking the time to leave a review for the hotel. I am pleased to see you were happy with your stay. Thank you again.Kindest regards,Reception

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Reception pada tanggal 26 Des 2023
Good afternoon. Thank you for your positive feedback and we hope to welcome you back soon. Kindest regards, Reception team

2/10 Sangat Buruk

Neil

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Terrible parking
The ‘annex’ rooms are across a busy rowing 2 crossings. The parking was absolutely shocking. To be fair the restaurant evening service and food were excellent but too much hassle backwards and forwards for me. Won’t be returning.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Reception pada tanggal 26 Des 2023
Good evening, thank you for taking the time to review the hotel. I am sorry that you were disappointed with the room booked, and the parking. The parking situation is based on a first come first served basis and is stated on the booking details, however we will look into this further to ensure this is clear. We are a town centre hotel and unfortunately the roads can be quite busy. Please do not hesitate to contact us directly if we can be of any further assistance. Kindest regards, Reception

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The spa part of the hotel was closed to hotel guests till 8.30 at night and only open for 1 hour as the local children where having swimming lessons it would be nice if you could know this when booking
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Reception pada tanggal 12 Okt 2023
Good Evening,Thank you for your review.Could I ask who informed you that the spa was closed to guests until 20:30?This is not the case and I apologize that you were misinformed. We do have swimming lessons until that time, However guests are still very welcome to use the facilities if they chose to. We just ask them to be aware that there are children in the pool also.I do hope this will not put you off booking with us again. We thank you for your review and bringing this to our attention, it is appreciated and we will make sure this misinformation is not passed on to future guests.

8/10 Bagus

Stewart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A review from a very tired individual 💤
Great location, efficient check in. Room clean but dated. The walls are so thin you can hear everything from the rooms at the side of you and the TV from the rooms below. The bar area is cosy but a bit pricey but that is to be expected in a central hotel. I didn’t have the breakfast which was included in the price but the people that I spoke to said it was great and if you chose not to have it you can have a packed lunch to take with you. The central location is perfect for the shops, bars and restaurants. Overall a good hotel and with a little bit of work I would return. After requesting a quiet location I hope room 34 was an error on their part and not an actual “ Quiet location”
Menginap 3 malam pada bulan September 2023

2/10 Sangat Buruk

Rubel

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Becky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Pleasant but not expected.
I’m sure staying in the main hotel would be a lot more comfortable. But being unaware of staying in the “annex”, basically a disused building which has been converted into rooms a while ago showing signs of being dated. If I was made fully aware of this I wouldn’t have booked or made sure I was staying within the main hotel. Im sure the rooms there would have been much more comfortable as the restaurant was great and very in keeping with the building.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Letitia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The staff and cleanliness were very good. The communal areas were very pleasant and comfortable. The bedroom however needed upgrading. A good overall stay however.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Reception pada tanggal 6 Sep 2023
Good Morning,Thank you for your review.I am so pleased to read that you enjoyed your stay with us. Your comments are greatly appreciated.We are currently in the process of updating our bedrooms, which in a busy hotel can be a slow process unfortunately.We hope you will stay with us again in the future.Thank you again.

10/10 Sangat Bagus

Mohammed

Menginap 1 malam pada bulan September 2023

8/10 Bagus

monzur

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Claire

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The parking facility online was misleading, we had expensive bikes and equipment in the vehicle and was not happy when we were told that we had to park in a multi-storey up the road. Online states “FREE PARKING AVAILABLE “ “SELF PARKING AVAILABLE” and lastly “LIMITED PARKING” We had a room allocated in a separate building to the main hotel which was not monitored, the fire doors (not meant for use and to be kept closed) we’re always open or ajar, and the noise during the night from other guests was very disturbing. We paid for breakfast for the two mornings we were there, the second day we had limited choice for breakfast even though there was an hour of breakfast left.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Reception pada tanggal 2 Sep 2023
Good evening Thank you for taking the time to review the hotel. I am sorry to see that the hotel was not as expected. The parking situation is based on a first come first served basis and is stated on the booking details, however we will look into this further to ensure this is clear. We are a town centre hotel and unfortunately there will be noise.I will speak to the front of house staff regarding the breakfast.Please do not hesitate to contact us directly if we can be of any further assistanceKindest regardsReception

6/10 Cukup Baik

Michael

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Quite basic
Would only stay as a work stop over, rooms were basic in the Annex. I had to pay for pool facilities which was why I booked the venue because I thought it was included. Car park for about 10 cars at the front of the hotel I got the last space. Breakfast was good which again was not included.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Sleepwell Inn pada tanggal 28 Agu 2023
Good afternoonThank you for taking the time to review our hotel. Please accept our apologies regarding any confusion with your stay. If you decide to visit again booking the Washington Central would include breakfast and all our leisure facilities and we do have an additional car park for another 20 plus vehiclesKind regardsreception Team

2/10 Sangat Buruk

Fiona V

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Reception team pada tanggal 20 Agu 2023
We are extremely sorry to see that you have not enjoyed your stay with us. Sadly we cannot see any information as to why that was. Would you please be kind enough to send us a message with what went wrong? That way we'll be able to investigate the matter further and try to get back to you with a satisfactory resolution.Warmest regards,Washington Central Hotel Reception Team

10/10 Sangat Bagus

Sharon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our stay was great very clean wonderful pool
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Washington Central Hotel pada tanggal 19 Agu 2023
Good evening,We are very delighted to hear that you have had a great stay with us. If there is anything that you think we can improve on, please let us know as we value our guests feedback very much and always strive to do anything in our power to make your stay with us as pleasurable as possible.We look forward to welcoming you back to our hotel in the near feature. Warmest regards,The Washington Central Hotel Reception Team

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Experience nice view...great location very comfortable
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Reception pada tanggal 15 Mei 2023
Thank you for your review. We are very pleased that you enjoyed your time with us, and we hope to see you again soon.

10/10 Sangat Bagus

David

Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Washington Central Hotel pada tanggal 2 Apr 2023
Good afternoonThank you for your positive feedback and hope to welcome you back soon.Kindest regardsReception team

10/10 Sangat Bagus

Katherine

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay, only minor issue was that the shower was not very warm.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Washington Central Hotel pada tanggal 2 Apr 2023
Good afternoonThank you for your wonderful feedback. I do apologise for the temperature of the shower and hopefully you will return to stay with usKindest regardsReception team

10/10 Sangat Bagus

Jamie

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Washington Central Hotel pada tanggal 2 Apr 2023
Good afternoonThank you for your positive feedback with your stay at the Washington CentralKindest regardsReception team

4/10 Buruk

Andrew

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2022
Tanggapan dari Reception pada tanggal 5 Okt 2022
Good evening thank you for your feedback sorry to see you did not enjoy your stay. Please would you contact the hotel directly and we can investigate these matters for youKind regardsreception

10/10 Sangat Bagus

Amina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff in the hotel were extremely friendly & very helpful - must say the Manager Adrian & House Keeping Manager Emma went out of their way to accommodate extra needs we required. The parking was very limited; therefore requires attention in view of more spaces or alternative arrangements elsewhere.
Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Washington Central Hotel pada tanggal 12 Jun 2022
Good afternoon Thank you for your lovely review I have passed this on to Emma and Adrian. So pleased you enjoyed your stay. Kindest regards Reception

10/10 Sangat Bagus

Amina

Menginap 3 malam pada bulan Juni 2022
Tanggapan dari Reception pada tanggal 6 Okt 2022
Good eveningThank you for your review we are pleased to see you enjoyed your stay.Kindest regardsReception

10/10 Sangat Bagus

Gemma

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gorgeous hotel
Gorgeous hotel, staff friendly and very helpful, bed amazingly comfy, would recommend
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Washington Central Hotel pada tanggal 12 Jun 2022
Good afternoon Thank you so much for your review I will let the staff know and we are pleased you enjoyed your stay. Kindest regards Reception

10/10 Sangat Bagus

David

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2022
Tanggapan dari Washington pada tanggal 17 Apr 2022
Thank you for taking the time to review the property. Kind regards Reception

8/10 Bagus

Karl

Menginap 5 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Regularly stay here and have no issues. Central for Workington, value for money, excellent food and great service from everybody
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place to stay
I loved the Hotel we just wanted a swim and didn’t have a slot to fit us in, but food and staff was lovely just that that disappointed us both.
Menginap 2 malam pada bulan Juli 2021

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Not happy with the rooms
Menginap 2 malam pada bulan Juni 2021

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Simply fantastic!
Wonderful hotel - can't really fault this place (not there fault covid restrictions denied my access to the pool). Lovely little touches I wasn't expecting, great service and friendly staff. Car park is tight but they have an over flow over the road if you prefer. Breakfast was among the best I've eaten! I'd be happy to stay here any time I'm in town
Menginap 2 malam pada bulan Juni 2021

6/10 Cukup Baik

Gregg

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2020

4/10 Buruk

ben

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
washington Central
Location is very noisy and parking is very very limited. Rooms were very hot with no aircon. The only reason I booked this hotel was to use the pool and gym and that was fully booked out by others for our entire day. In summary book a Travelodge as none of the bells and whistles are available, it’s too hot and too noisy.
Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Andrew

Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

Nancy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Sivaram

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Peter

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice hotel my room was a bit small Little bit dated Great breakfast in the morning And the staff were great I would stay again
Menginap 2 malam pada bulan November 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
The staff was great. The property is clean but dated. The room was a little small. There were only a handful of parking spots on site. I had to park a couple of blocks from the hotel and walk back.
Menginap 2 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Keven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All good
All good,the welcome booze is a nice touch! 👍
Menginap 2 malam pada bulan September 2019

8/10 Bagus

Cliff

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel with friendly and helpful staff. Quality breakfast.
Menginap 2 malam pada bulan Agustus 2019