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HB Xalapa

3.5 star property

Choose dates to view prices

Consider a stay at HB Xalapa and take advantage of a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp1.126.209
Rp1.328.926 total
includes taxes & fees
10 Jun - 11 Jun
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About this property

HB Xalapa

  • Hotel in the business district, remodelled in 2024
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at HB Xalapa. In addition to a bar and a health club, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), an electric car charging station and tour/ticket information
    • Smoke-free property, a banquet hall and coworking spaces
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 90 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Hairdryers and shampoo
    • 32-inch TVs with cable channels
    • Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,001 reviews
The price is Rp1.518.244
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includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet (varies based on length of stay), plus a deposit of MXN 1000 per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 195 for adults and from MXN 145 for children
  • Pet deposit: MXN 1000 per day
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does HB Xalapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at HB Xalapa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at HB Xalapa on 10 Jun 2026 start from Rp1.126.209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HB Xalapa pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per day and a fee of MXN 500 per pet, per day. Service animals are exempt from fees.

How much is parking at HB Xalapa?

Self-parking and valet parking are free at this property.

What time is check-in at HB Xalapa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at HB Xalapa?

Checkout is at noon.

Where is HB Xalapa located?

Situated in the business district, this hotel is within 1 mile (2 km) of Interactive Museum of Xalapa (MIX), Plaza Las Animas Mall and Xalapa University. Hospital Angeles Xalapa and Xalapa Gallery of Contemporary Art are also within 2 miles (3 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 486 out of 691 reviews
Rating 8 - Good. 141 out of 691 reviews
Rating 6 - Okay. 34 out of 691 reviews
Rating 4 - Poor. 18 out of 691 reviews
Rating 2 - Terrible. 12 out of 691 reviews

Reviews

Verified

8/10 Good

Leobardo

Liked: Cleanliness, amenities, property conditions & facilities
Location and overall cleanliness of the property
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly, it is close to CAXA, public transportation is available 24/7 and safe. Staff is very amicable and ready to help.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient and the hotel is up to date
Stayed 1 night in Nov 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & very upscale for the price
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is cleaned, the food and prices are good. Staff very friendly
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurant Service is a disaster and the good quality is bad
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Clean, spacious room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was excellent! Fast and reliable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fernando Emmanuel

Liked: Amenities
NA
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Harry

Liked: Cleanliness, staff & service, amenities
☺️😉
Stayed 1 night in Nov 2024
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David Salomón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

8/10 Good

JULIO

Liked: Cleanliness, amenities
Disliked: Staff & service
Restaurant service is a disaster and food quality is bad
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
They not have refrigerator o ice machine there wasn’t in the restaurant
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad se encuentra en buenas condiciones muy útil para un viaje de negocios o estancias familiares. Buena atención
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mayra Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, servicio excelente
Stayed 1 night in May 2026
Verified

10/10 Excellent

karla Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!!! El desayuno delicioso
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado variedad de bebidas en el bar. Piñas coladas, mojitos, drinks, etc
Stayed 2 nights in May 2026