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Ulasan untuk Kempinski Hotel Xiamen

5 out of 5
Kempinski Hotel Xiamen
No.98 Hubin Middle Road, Siming District, Xiamen, Fujian

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 110 dari 210 ulasan" "
Penilaian 8 - Bagus. 66 dari 210 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 210 ulasan" "
Penilaian 4 - Buruk. 10 dari 210 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 210 ulasan" "

9,0/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Huage, Walnut

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Sam

Bepergian bersama keluarga
Check in time 45min could not find the booking
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Bonnie

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nick Eeles General Manager pada tanggal 7 Apr 2024
Dear Valued Guest,It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us.We sincerely look forward to welcoming you back once again upon your next visit to Xiamen.With my best personal regards,Nick EelesGeneral Manager

10/10 Sangat Bagus

Zhao Sheng

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nick Eeles General Manager pada tanggal 16 Apr 2024
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您给予我们的肯定。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！

6/10 Cukup Baik

zhao

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Se ve descuidado,ya viejo
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Bella pada tanggal 25 Mar 2024
Dear Valued Guest:It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments.I sincerely look forward to welcoming you back once again upon your next visit to Xiamen.Best regards,Nick EelesGeneral Manager

10/10 Sangat Bagus

Grant

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Alex at the front desk was very helpful
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Bella pada tanggal 20 Mar 2024
Dear Valued Guest,It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us.We sincerely look forward to welcoming you back once again upon your next visit to Xiamen.With my best personal regards,Nick EelesGeneral Manager

6/10 Cukup Baik

Anders

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Bella pada tanggal 24 Jan 2024
Dear Valued Guest:It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments,I sincerely look forward to welcoming you back once again upon your next visit to Xiamen.Best regards,Nick EelesGeneral Manage

6/10 Cukup Baik

Lynda Lin Hwa

Disukai: Staf & layanan
Smoking in a no/smoking room / floor!
I stayed at Kempinski Shanghai in October 2023 and had also previously stayed in Kempinski Xiamen. My recent stay was a disappointment. I booked 3 rooms; 2 King bed and 1 Twin for 1 pax (Guest, Kho Chuan Seng). My room was on a non smoking floor but the instant I opened my room door, smelled of cigarette smoke and there was an ashtray on the table next to a no-smoking sign!!!
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Bella pada tanggal 24 Jan 2024
Dear Valued Guest，I thank you for choosing to stay with us at Kempinski Xiamen during your recent trip to XiamenI am personally wish to take this opportunity to convey my personal sincere apologies to you for the inconvenience you experienced.I sincerely trust you will allow us the opportunity to provide you with the standard of service that you should enjoy when staying at a Kempinski hotel and hope you will choose to stay with us at the Kempinski Xiamen upon your next visit to Xiamen. This will also allow me the opportunity to be able to apologise to you in person.With my best personal regardsNick EelesGeneral Manager

10/10 Sangat Bagus

YIZHENG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was really hot and there was no way for it to cool down.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Bella pada tanggal 24 Jan 2024
Dear Valued Guest:It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment regarding the room temperature, and we shall address it accordingly.I sincerely look forward to welcoming you back once again upon your next visit to Xiamen.Best regards,Nick EelesGeneral Manager

10/10 Sangat Bagus

Nga Yan

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Nick Eeles General Manager pada tanggal 1 Sep 2023
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您给予我们的肯定。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

HUIYING

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Bella pada tanggal 5 Jul 2023
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您给予我们的肯定。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

PAK CHEUNG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Bella pada tanggal 21 Jun 2023
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，很高兴看到您的点评，您在酒店住的舒适愉快，是给予我们最大的鼓励。 真诚地希望和欢迎您能再次选择入住厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！

10/10 Sangat Bagus

YUCHENG

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Bella pada tanggal 21 Jun 2023
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，很高兴看到您的点评，您在酒店住的舒适愉快，是给予我们最大的鼓励。 真诚地希望和欢迎您能再次选择入住厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！

6/10 Cukup Baik

BYUNGSUN

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Bella pada tanggal 5 Sep 2022
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

JIEKUN

Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Bella pada tanggal 4 Jul 2022
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
yummy food
ordered room service food several times. food is ymmy.
Menginap 6 malam pada bulan April 2022
Tanggapan dari Bella pada tanggal 12 Apr 2022
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to read such wonderful comments about our food. Thank you very much for taking the time to share your experience. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
This hotel is beautiful, but has a service environment I can best describe as hostile. Rules are plentiful and enforced with vigour. Much of this, I should say, relates to travelling with children. We booked an executive floor room. Only after arrival did we learn that children are not allowed in the executive lounge free of charge (unlike any other executive/club hotel we have ever stayed). At the swimming pool, the only motion allowed is in a single direction. Swimming across the pool is forbidden and will result in verbal redress from staff. The idea of children playing and enjoying the water is foreign here. After raising some of these issues with the hotel, they did offer some accommodations - allowing our kids in the lounge for an extra night, for example. But the general hotel environment was unwelcoming, and this seemed to be institutional, not at all a question of individual staff.
Menginap 4 malam pada bulan April 2021
Tanggapan dari Nick Eeles General Manager pada tanggal 12 Mei 2021
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologise for the inconveniences you encountered during your stay. Rest assured we shall address the points you mentioned appropriately and I sincerely trust you will allow us the opportunity to welcome you back to Kempinski Xiamen during which time you may experience the standard of service commensurate with Kempinski. Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments. With my best personal regards Nick Eeles General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
OK hotel, service could be improved a lot though.
Check in and concierge service were really good, but service at breakfast and lounge bar was mediocre and disappointing for a 5 star hotel. When it gets busy, breakfast staff get really flustered with little organisation of which tables have been allocated, then tables are cleared whilst you queue at the different stations getting your food. The cocktails at the lobby bar are also not really recommended - they didn't seem to know how to make the basic cocktails. Overall a hotel that has a good reputation but the service does not quite live up to it.
Menginap 4 malam pada bulan Maret 2021
Tanggapan dari Nick Eeles General Manager pada tanggal 12 Apr 2021
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments which are very much appreciated. May I take this opportunity to apologise for the inconveniences you encountered during your stay. Rest assured we shall address all the points you mentioned appropriately and I sincerely trust you will allow us the opportunity to welcome you back to Kempinski Xiamen during which time you may experience the standard of service commensurate with Kempinski. Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments. With my best personal regards Nick Eeles General Manager

8/10 Bagus

Guangsheng

Menginap 3 malam pada bulan Desember 2020
Tanggapan dari Nick Eeles General Manager pada tanggal 31 Des 2020
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

2/10 Sangat Buruk

Li cheng

Menginap 2 malam pada bulan Oktober 2020
Tanggapan dari Nick Eeles General Manager pada tanggal 21 Okt 2020
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

HaoHsin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
床偏软
Menginap 2 malam pada bulan Juni 2020
Tanggapan dari Nick Eeles General Manager pada tanggal 1 Jul 2020
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。酒店除了客房内标准配置的床垫外，另外还备有硬床垫供客人使用，欢迎您在下次入住时，提前致电宾客服务中心预订，我们将竭诚为您提供满意周到的服务。真诚地希望和欢迎您能再次选择入住厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

8/10 Bagus

TieLiu, Millbrae ca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good location and very clean, but the temperature couldn’t be controlled from the room.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Nick Eeles General Manager pada tanggal 15 Jan 2020
Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment regarding the temperature control, and we shall address it accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel in good location. You just never disappointed with German hotel management. The breakfast buffet is amazing! Too many good things to eat. The manager Mr. Li of the restaurant is very observant. My 8 years old daughter had dry throat, he served her a glass of warm lemon water right away...... we really appreciated for his service.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Nick Eeles General Manager pada tanggal 8 Jan 2020
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

8/10 Bagus

Poon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常好
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 31 Des 2020
非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

Chak Wai Ray

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
十分卓越、舒適
十分舒適,早餐豐富,酒吧有新鮮德國啤酒beet有現場演唱,反而中菜差D
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 1 Jan 2020
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

Artemis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous stay!
We thoroughly enjoyed our stay at Kempinski while visiting Xiamen with family. The rooms are spacious and very clean, love the details too. Staff are professional and were very helpful from the moment we arrived. Breakfast buffet was excellent with a huge variety of eastern / western options and local delights. Kids friendly hotel. We’d definitely stay again.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 30 Des 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A jewel in Xiamen
Excellent stay
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 26 Des 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 14 Des 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下宝贵点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I checked in at midnight and the reception was not friendly. The executive lounge is supposed to open until 11pm but when I went there at 9:30. There is only coffee and soft drinks left. They are busy packing the food away.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 12 Des 2019
Dear Valued Guest: It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and I truly appreciate your valued comments . The executive lounge supplies dinner from 17:00-21:00. Coffee, soft drinks and some biscuits will be supplied until 23:00. Once again I thank you for choosing Kempinski Xiamen during your recent visit and for your valued comments. With my best personal regards Nick Eeles General Manager

10/10 Sangat Bagus

Jeeweon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 1 Des 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

8/10 Bagus

TerenceLam, Hong Kong

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and comfortable. Sometimes this hotel can charge very expensive but this time is reasonable
Menginap 4 malam pada bulan November 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 29 Nov 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

8/10 Bagus

QUEE JONG

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 29 Nov 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

10/10 Sangat Bagus

Chung-Sheng

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
理想的酒店～大推！
入住時酒店服務人員客氣有禮，訂房部主管也殷勤問候，讓我覺得非常窩心！房間也升等為面向湖景的套房！非常棒的酒店，不管是出差或是度假都非常適合！
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 25 Okt 2019
尊贵的客人： 非常感谢您对厦门源昌凯宾斯基大酒店的支持与厚爱。同时，我也感到万分荣幸，酒店能够提供给您满意的入住体验。 真诚地希望和欢迎您能再次入住厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

Daniel.Ramos, San Josė CR

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
El hotel realmente no tiene critica, es perfecto, nuestra habitación de lujo, realmente 5 estrellas, magnífico desayuno, el personal dispuesto a servir en cuanto te ven, todo fue magnífico. Uno de los mejores hoteles en que nos hemos quedado.en nuestros viajes por el mundo.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 27 Okt 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 5 Nov 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下点评。真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 5 Nov 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下点评。真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
值得一住
飯店早餐豐盛，令人驚艷。飯店整潔有一定水準，但周邊沒有商店可逛。
Menginap 2 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 8 Okt 2019
尊贵的客人： 非常感谢您选择入住厦门源昌凯宾斯基大酒店。很高兴得知，您满意我们二楼咖啡厅的自助早餐出品。酒店地处市中心，坐落于筼筜湖畔，距离酒店步行距离，即有若干餐饮场所及大型购物中心。欢迎您在下次入住时，咨询我们的礼宾部工作人员，我们将竭诚为您提供满意周到的服务。真诚地希望和欢迎您能再次选择入住厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

8/10 Bagus

Lei Tsing Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
酒店內環境清潔，空間寬敞舒適，職員有禮貌和親切，特別是禮賓部Nicole很有耐心的講解各項查詢。
Menginap 2 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 8 Okt 2019
尊贵的客人： 非常感谢您选择入住厦门源昌凯宾斯基大酒店。很高兴得知您喜欢这里的环境并且满意我们的服务。真心希望并欢迎您能再次入住厦门源昌凯宾斯基大酒店。向您致以我最诚挚的问候！ NICK EELES 总经理

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 3 Okt 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

8/10 Bagus

KIYONG

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 3 Okt 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 2 Okt 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 2 Okt 2019
尊贵的客人： 非常高兴您选择入住厦门源昌凯宾斯基大酒店，感谢您抽空留下点评。 真诚地希望能有机会再次欢迎您入住我们厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理

10/10 Sangat Bagus

JL, Mx

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s just Great. The restaurants at the lobby (one Japanese and the Other German are pretty good as well.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 2 Okt 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, great location
The hotel itself is ok for the price but the restaurants are not good. Stuff is very nice and the pool is great
Menginap 3 malam pada bulan September 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 2 Okt 2019
Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments, and we shall address them all accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

10/10 Sangat Bagus

SEONGCHEOL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
모든 것이 좋았습니다만 수영장에서 담배를 피우는 분이 있어서 수영장이나 아이들이 자주 가는 곳에서는 금연을 했으면 더욱 좋겠습니다.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 2 Sep 2019
Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment, and we shall address it accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just a one night stay in the hotel as was very impressed. We had a great room with a fantastic view over the river. A great bar area in the foyer was very relaxing with friendly staff. The bed in the room was very comfortable and a spacious room, unfortunely we only had a short stay but would come back again
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 28 Agu 2019
Dear Valued Guest, It was indeed our pleasure to have you stay with us at Kempinski Hotel Xiamen and nice to hear you had a most enjoyable and relaxing stay with us. We sincerely look forward to welcoming you back once again upon your next visit to Xiamen. With my best personal regards, Nick Eeles General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Two day stay at Kempinski Xiamen
Positives: Very polite and efficient service. Room was clean and spacious. Wide range of toiletries provided. Food at Chinese restaurant was delicious. Only one negative point: Lighting in room was a bit dim.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 26 Agu 2019
Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comment, and we shall address it accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Fine building. Good trips arranged. Check in took over half and hour because they did not have the rooms at 4.30pm and we had to wait a further half hour to get in. Lounge staff very ill at ease with what drink they have etc.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 22 Agu 2019
Dear Valued Guest: It is indeed my pleasure to have you stay in Kempinski Hotel Xiamen and truly appreciate your valued comments, and we shall address them all accordingly. I sincerely look forward to welcoming you back once again upon your next visit to Xiamen. Best regards, Nick Eeles General Manager

10/10 Sangat Bagus

Yingying

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
孩子们非常喜欢这家酒店
非常棒的一家酒店，环境，餐品和服务都属上乘，非常值得推荐哦。
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Nick Eeles General Manager pada tanggal 12 Agu 2019
尊贵的客人： 非常感谢您对厦门源昌凯宾斯基大酒店的支持与厚爱。您和家人在酒店住的舒适愉快，是给予我们最大的鼓励。 真诚地希望和欢迎您能再次入住厦门源昌凯宾斯基大酒店。 向您致以我最真诚地问候！ NICK EELES 总经理