Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 222 dari 370 ulasan" "
10 - Sangat Bagus
222
Penilaian 8 - Bagus. 109 dari 370 ulasan" "
8 - Bagus
109
Penilaian 6 - Cukup Baik. 26 dari 370 ulasan" "
6 - Cukup Baik
26
Penilaian 4 - Buruk. 6 dari 370 ulasan" "
4 - Buruk
6
Penilaian 2 - Sangat Buruk. 7 dari 370 ulasan" "
2 - Sangat Buruk
7
9,2/10
Kebersihan
9,0/10
Staf & layanan
8,6/10
Fasilitas
9,0/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Chao, Floral Park
Bepergian bersama keluarga dan anak
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Another great location for a hilton hotel. very well located within xi'an's city walls. On a bustling street filled with stores and shops and also, only a 20 minutes wall to the muslim quarter.
Chao
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 1 Mei 2024
Dear guest, thank you for staying at Hilton Xi'an . It's great to see your recognition of the hotel's location. The hotel is located in the city center, walking distance from Yongxingfang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!
6/10 Cukup Baik
Eddie Yuen Ming
Bepergian bersama teman
26 Apr 2024
poor internet connection
Eddie Yuen Ming
Menginap 3 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 28 Apr 2024
Dear guest, Hilton Xi'an offers you our sincerest greetings. Thank you for taking the time to share your stay. We value your feedback and we will forward to the relevant departments of the hotel. Every detail is perfected to provide you with a perfect stay. Thank you again for your valuable comments and looking forward to have you back soon.
10/10 Sangat Bagus
Fei
Bepergian bersama keluarga
12 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good location
Fei
Menginap 3 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 13 Apr 2024
Dear guest, thank you for staying at Hilton Xi'an. It's great to see your recognition of the hotel's restaurants and location. The hotel is located in the city center, walking distance from Yong xing fang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!
10/10 Sangat Bagus
Mario
10 Apr 2024
Mario
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 1 Mei 2024
Dear guest, Hilton Xi'an offers you our sincerest greetings. Thank you for your support and love to our hotel, we are glad to know that your visit was a satisfactory stay! Your recognition is the greatest affirmation of our hotel, and it is also the continuous motivation to promote us to do better. Looking forward to your continued support to us, we will spare no effort to continue to bring you a comfortable and satisfactory service experience! Thank you again for your time and feedback, and we look forward to you coming back again soon! I wish you success in your work and a happy life!
It is nice hotel with friendly staff, room is clean and big enough for me and my son. There are many restaurants just cross over the road and walking distance to yong Xin fang with many local foods. And city wall just next to it. This place definitely worth for money. It is a good choice if you come to xian.
Traveler terverifikasi
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Marketing communications pada tanggal 17 Des 2023
Dear guest, thank you for staying at Hilton Xi'an . It's great to see your recognition of the hotel's location. The hotel is located in the city center, walking distance from Yongxingfang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!
the breakfast is not so friendly to me, there are not many varieties.
Wenlan
Menginap 3 malam pada bulan November 2023
Tanggapan dari Marketing communications pada tanggal 20 Nov 2023
Dear guest, thank you for staying at Hilton Xi 'an. I apologize for not having brought you a satisfactory dining experience. We take your feedback very seriously and have passed it on to the relevant hotel departments as soon as possible. Listening to our guests helps us create the best customer experience. Thank you again for taking the time to give us your valuable advice. We hope you will visit us again soon and give us the opportunity to give you a perfect experience!
10/10 Sangat Bagus
Peter
12 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was super comfortable.
The buffet dinner exceeded all expectations- very fair price quality!!! Fair price - extremely good food quality and preparation.
On the negative side - far too much street noice in the rooms - even on executive floors.
Lounge closed.
Laundry service - the most expensive I ever tried - that was incredible overpriced.
All in all - fantastic place - and a few issues to work on.
Bjarke
Menginap 3 malam pada bulan April 2023
Tanggapan dari Marketing communications pada tanggal 24 Apr 2023
Dear guest, good morning! Thank you for staying at Hilton Xi'an and sharing your experience with us . It's great to learn that you are satisfied with our food&beverages, and for the issues you have mentioned,a proper action plan will be implemented in the due time to ensure making your journey perfect, thank you again for your valuable feedback, to make your satisfaction is our consistent goal. Looking forward to have you with us again.
Staffs were very friendly, especially Jones Zhao, concierge manager was very professional and kind.
Location is good, though neighborhood is a bit oldish and not clean.
Overall I was satisfied with this hotel.
Great hotel with an amazing staff ready to help when needed.
Love being able to use the “Magic” button on the room phone for any needs.
Hotel is in an ideal location with just a short walk to a great outdoor market and the city wall. Would have received all 10’s from us but the beads were just a bit hard for our liking. Still very comfortable though and way ahead of most beds in establishments in China.
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabuloso hotel de la cadena Hilton. Buen gusto, buen emplazamiento y trato cordial ...
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Marcom pada tanggal 4 Des 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.
10/10 Sangat Bagus
Karen, Yucaipa CA
Bepergian bersama teman
10 Nov 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hilton is a beautiful centrally loaded prosperity.its located inside the Xi’an wall. Easy to get to to walk the Wall. Perfect place to stay when in Xi’an
Karen
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Marcom pada tanggal 21 Nov 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.
2/10 Sangat Buruk
Eun Hee
4 Nov 2019
Eun Hee
Menginap 1 malam pada bulan Oktober 2019
8/10 Bagus
Traveler terverifikasi
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
22 Okt 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rooms are good size, the swimming poor and guy are good. The location is very convenient.
Traveler terverifikasi
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Marcom pada tanggal 27 Okt 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thanks for you enjoy hotel gym and pool during your stay. Thank you again and wish to welcome you soon.
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thanks for you enjoy hotel gym and pool during your stay. Thank you again and wish to welcome you soon.
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thanks for you enjoy hotel gym and pool during your stay. Thank you again and wish to welcome you soon.
6/10 Cukup Baik
Traveler terverifikasi
8 Okt 2019
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dear Guest, thank you for choosing to stay in Hilton Xi'an and taking time to give us feedback. The hotel management team attaches great importance to your feedback. Hilton hotel Group is passionate about delivering exceptional guest experience, and is committed to providing high quality service for every guest. Hotel since it opened in 2011, each employees is carefully maintained the facilities of hotel. As your mentioned the smell in the room, we do apologies and we will strengthen the housekeeping to examine the room status before guest arrival. on the other hand, hotel located at city centre, there is the most famous night street near by. so we feel sorry about the noise made by this street. Thanks for your valuable feedback. We sincerely look forward to your next stay.
8/10 Bagus
Traveler terverifikasi
28 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas
Traveler terverifikasi
Menginap 3 malam pada bulan September 2019
6/10 Cukup Baik
Traveler terverifikasi
27 Sep 2019
Traveler terverifikasi
Menginap 3 malam pada bulan September 2019
10/10 Sangat Bagus
Traveler terverifikasi
23 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan September 2019
10/10 Sangat Bagus
Traveler terverifikasi
15 Sep 2019
Traveler terverifikasi
Menginap 1 malam pada bulan September 2019
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian dalam rombongan
11 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the staff there. Jones at the Concierge was super helpful, knowledgeable and efficient and attend to our needs with his heart. We will definitely stay at the Hilton again because of Jones.
Traveler terverifikasi
Menginap 2 malam pada bulan September 2019
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
6 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.
6/10 Cukup Baik
日本遊牧民, 東京
Traveler bisnis
27 Agu 2019
Disukai: Kebersihan, staf & layanan
近辺は煩くて汚くて、声の大きい客も多くて、心地の良くない環境です。
日本遊牧民
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari marcom pada tanggal 10 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. As hotel located in the center of the city and there are many tourists, so brings you an unpleasant experience, we feel sorry about that. thank you again and wish to welcome you soon.
Excellent Hotel, the only trouble that I found it is a noise aircom that doesn’t let me sleep well
David
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Marcom pada tanggal 12 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. As the aircom that you mentioned we will tell engineering department. We feel sorry about it. thank you again and wish to welcome you soon.
8/10 Bagus
Calvin
Traveler bisnis, Bepergian bersama keluarga
11 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Calvin
Menginap 5 malam pada bulan Agustus 2019
8/10 Bagus
Yuki, 静岡
Bepergian bersama keluarga dan anak
6 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.
10/10 Sangat Bagus
Traveler terverifikasi
5 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga dan anak
31 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasant stay! Nice location close to attractions.
Traveler terverifikasi
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari marcom pada tanggal 12 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
11 Jul 2019
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service! All the staff members would go out of their way to take care of our needs. Response was quick. Great location. Easy walk to an entrance to the wall.