Eksterior

Ulasan untuk Hilton Xian

5 out of 5
Hilton Xian
199 Dongxin Road, Xi'an, Shaanxi

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 222 dari 370 ulasan" "
Penilaian 8 - Bagus. 109 dari 370 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 370 ulasan" "
Penilaian 4 - Buruk. 6 dari 370 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 370 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Chao, Floral Park

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Another great location for a hilton hotel. very well located within xi'an's city walls. On a bustling street filled with stores and shops and also, only a 20 minutes wall to the muslim quarter.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 1 Mei 2024
Dear guest, thank you for staying at Hilton Xi'an . It's great to see your recognition of the hotel's location. The hotel is located in the city center, walking distance from Yongxingfang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!

6/10 Cukup Baik

Eddie Yuen Ming

Bepergian bersama teman
poor internet connection
Menginap 3 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 28 Apr 2024
Dear guest, Hilton Xi'an offers you our sincerest greetings. Thank you for taking the time to share your stay. We value your feedback and we will forward to the relevant departments of the hotel. Every detail is perfected to provide you with a perfect stay. Thank you again for your valuable comments and looking forward to have you back soon.

10/10 Sangat Bagus

Fei

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good location
Menginap 3 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 13 Apr 2024
Dear guest, thank you for staying at Hilton Xi'an. It's great to see your recognition of the hotel's restaurants and location. The hotel is located in the city center, walking distance from Yong xing fang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!

10/10 Sangat Bagus

Mario

Menginap 1 malam pada bulan April 2024
Tanggapan dari Marketing communications pada tanggal 1 Mei 2024
Dear guest, Hilton Xi'an offers you our sincerest greetings. Thank you for your support and love to our hotel, we are glad to know that your visit was a satisfactory stay! Your recognition is the greatest affirmation of our hotel, and it is also the continuous motivation to promote us to do better. Looking forward to your continued support to us, we will spare no effort to continue to bring you a comfortable and satisfactory service experience! Thank you again for your time and feedback, and we look forward to you coming back again soon! I wish you success in your work and a happy life!

8/10 Bagus

Takahiro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Marketing communications pada tanggal 17 Des 2023
尊敬的宾客您好,非常感谢您选择并下榻西安富力希尔顿酒店!很高兴能让您拥有满意的入住体验。相信在您的支持下,我们将不断提升酒店的服务质量,确保您每一次的旅行与入住都是难忘的经历与体验。真诚期待您的再次回来!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Xian stay with Hilton
It is nice hotel with friendly staff, room is clean and big enough for me and my son. There are many restaurants just cross over the road and walking distance to yong Xin fang with many local foods. And city wall just next to it. This place definitely worth for money. It is a good choice if you come to xian.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Marketing communications pada tanggal 17 Des 2023
Dear guest, thank you for staying at Hilton Xi'an . It's great to see your recognition of the hotel's location. The hotel is located in the city center, walking distance from Yongxingfang and the city wall, and is very convenient for traveling by taxi. Your support is the driving force for our progress, thank you again for your feedback, hope to meet you again soon, I wish you a smooth journey and a happy life!

8/10 Bagus

Wenlan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the breakfast is not so friendly to me, there are not many varieties.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Marketing communications pada tanggal 20 Nov 2023
Dear guest, thank you for staying at Hilton Xi 'an. I apologize for not having brought you a satisfactory dining experience. We take your feedback very seriously and have passed it on to the relevant hotel departments as soon as possible. Listening to our guests helps us create the best customer experience. Thank you again for taking the time to give us your valuable advice. We hope you will visit us again soon and give us the opportunity to give you a perfect experience!

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Bjarke

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolutely a great place to stay…
The room was super comfortable. The buffet dinner exceeded all expectations- very fair price quality!!! Fair price - extremely good food quality and preparation. On the negative side - far too much street noice in the rooms - even on executive floors. Lounge closed. Laundry service - the most expensive I ever tried - that was incredible overpriced. All in all - fantastic place - and a few issues to work on.
Menginap 3 malam pada bulan April 2023
Tanggapan dari Marketing communications pada tanggal 24 Apr 2023
Dear guest, good morning! Thank you for staying at Hilton Xi'an and sharing your experience with us . It's great to learn that you are satisfied with our food&beverages, and for the issues you have mentioned,a proper action plan will be implemented in the due time to ensure making your journey perfect, thank you again for your valuable feedback, to make your satisfaction is our consistent goal. Looking forward to have you with us again.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2021

8/10 Bagus

Hayoung

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Friendly staffs, good location
Staffs were very friendly, especially Jones Zhao, concierge manager was very professional and kind. Location is good, though neighborhood is a bit oldish and not clean. Overall I was satisfied with this hotel.
Menginap 3 malam pada bulan September 2020

10/10 Sangat Bagus

Terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay
Great hotel with an amazing staff ready to help when needed. Love being able to use the “Magic” button on the room phone for any needs. Hotel is in an ideal location with just a short walk to a great outdoor market and the city wall. Would have received all 10’s from us but the beads were just a bit hard for our liking. Still very comfortable though and way ahead of most beds in establishments in China.
Menginap 3 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 3 malam pada bulan Desember 2019

10/10 Sangat Bagus

KIN MAN

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabuloso hotel de la cadena Hilton. Buen gusto, buen emplazamiento y trato cordial ...
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Marcom pada tanggal 4 Des 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.

8/10 Bagus

Sungbeom

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan November 2019

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

GEORGE

Menginap 3 malam pada bulan November 2019

10/10 Sangat Bagus

Dongkee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
위치도 좋고, 방상태, 조식 모두 좋았어요.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Marcom pada tanggal 27 Nov 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.

10/10 Sangat Bagus

Karen, Yucaipa CA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Hilton is a beautiful centrally loaded prosperity.its located inside the Xi’an wall. Easy to get to to walk the Wall. Perfect place to stay when in Xi’an
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Marcom pada tanggal 21 Nov 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
コスパよりも衛生面を重視する方に
空港からはタクシーが便利だが、公共交通機関を利用したアクセスとしては、五路口が起点(メトロ・リムジンバスどちらも)。そこから1㎞強・平坦な道なので、荷物が多くなければ徒歩でも可。ホテル周辺はやや雑然とした雰囲気もあるが、内部は豪華で掃除も行き届いている。朝食も種類が多く、地元料理も楽しめる。夕食をホテル内の中華にしたが、ほかに客がおらず貸し切り状態。不安になったが、味は美味しかった。コストパフォーマンスの面では弱いが、衛生面を重視するならあり。
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Marcom pada tanggal 27 Nov 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thank you again and wish to welcome you soon.

2/10 Sangat Buruk

Eun Hee

Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Rooms are good size, the swimming poor and guy are good. The location is very convenient.
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Marcom pada tanggal 27 Okt 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thanks for you enjoy hotel gym and pool during your stay. Thank you again and wish to welcome you soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ホテルの対応
エグゼクティブラウンジが快適。 スーツケースの鍵が開かなくなった際の対応が非常によかった。 ウェルカムフルーツの中国菓子が大変おいしい。買いたかった。
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Marcom pada tanggal 30 Okt 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thanks for you enjoy hotel gym and pool during your stay. Thank you again and wish to welcome you soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location and friendly staff.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Marcom pada tanggal 28 Okt 2019
Thank you very much for staying in Hilton Xi'an and giving us generous praise. Your feedback is truly golden as you have highlighted the key points that we strive to achieve on a daily basis. We are happy to hear from you have a comfortable stay during this time. Hilton Xi'an located the Centre of Xi'an, nearby shopping mall and city wall. Thanks for you enjoy hotel gym and pool during your stay. Thank you again and wish to welcome you soon.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
部屋とロケーションは良い
部屋は清潔で快適。朝食付きでもコスパはよい。周りにはマッサージやコンビニがあり、城壁も近く便利。ただ、従業員のサービスが自分都合で、お客様ファーストでないところが腹立たしく、やはりそこは中国の内陸都市で、ヒルトンと名乗るには相応しくない。バーにもレストランにもシャンパンは無かった。初めに通された部屋は、禁煙にも関わらずタバコ臭く、案内されてすぐに変えてもらうよう要求したところ、部屋で10分程待たされたが2フロア上の同じタイプの部屋に変えてくれた。シャンプーリンス等のボトルが細長くて立てにくい。西安は夏暑いからか、明け方まで店が開いている。ホテルの向かいに飲食店が並んでおり、9月末だったが夜中まで結構人の声や車の音が聞こえる。
Menginap 3 malam pada bulan September 2019
Tanggapan dari Marcom pada tanggal 14 Okt 2019
Dear Guest, thank you for choosing to stay in Hilton Xi'an and taking time to give us feedback. The hotel management team attaches great importance to your feedback. Hilton hotel Group is passionate about delivering exceptional guest experience, and is committed to providing high quality service for every guest. Hotel since it opened in 2011, each employees is carefully maintained the facilities of hotel. As your mentioned the smell in the room, we do apologies and we will strengthen the housekeeping to examine the room status before guest arrival. on the other hand, hotel located at city centre, there is the most famous night street near by. so we feel sorry about the noise made by this street. Thanks for your valuable feedback. We sincerely look forward to your next stay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 3 malam pada bulan September 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the staff there. Jones at the Concierge was super helpful, knowledgeable and efficient and attend to our needs with his heart. We will definitely stay at the Hilton again because of Jones.
Menginap 2 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
立地的に郊外かと思っていましたが、目の前は海鮮屋街でにぎやかでした。少し東に歩くと、夜市もあり、楽しく過ごすことができました。
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Marcom pada tanggal 10 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.

6/10 Cukup Baik

日本遊牧民, 東京

Traveler bisnis
Disukai: Kebersihan, staf & layanan
近辺は煩くて汚くて、声の大きい客も多くて、心地の良くない環境です。
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari marcom pada tanggal 10 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. As hotel located in the center of the city and there are many tourists, so brings you an unpleasant experience, we feel sorry about that. thank you again and wish to welcome you soon.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Noisy Aircom
Excellent Hotel, the only trouble that I found it is a noise aircom that doesn’t let me sleep well
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Marcom pada tanggal 12 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. As the aircom that you mentioned we will tell engineering department. We feel sorry about it. thank you again and wish to welcome you soon.

8/10 Bagus

Calvin

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Agustus 2019

8/10 Bagus

Yuki, 静岡

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
清掃後、再度、清掃員とは別のスーツ姿のスタッフが、各部屋を点検していました。従業員は、きちんと挨拶をして、快適に過ごせました。
Menginap 7 malam pada bulan Juli 2019
Tanggapan dari marcom pada tanggal 10 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. Conveniently located. Helpful staff. Spacious.
Menginap 6 malam pada bulan Juli 2019
Tanggapan dari Marcom pada tanggal 12 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasant stay! Nice location close to attractions.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari marcom pada tanggal 12 Sep 2019
Dear Guest, Thank you very much for taking the time to share your candid review of Hilton Xi'an. Your feedback is truly golden as you have hilghlighted the key points that we strive to achieve on a daily basis.we want to create a hotel where you would feel comfortable surrounded by some traces of historic city. thank you again and wish to welcome you soon.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
インテリア、調度品など雰囲気がよく、部屋は広くて快適でした。
Menginap 3 malam pada bulan Juli 2019

10/10 Sangat Bagus

SHINJI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service! All the staff members would go out of their way to take care of our needs. Response was quick. Great location. Easy walk to an entrance to the wall.
Menginap 4 malam pada bulan Juni 2019

8/10 Bagus

兵馬俑の女兵士

Disukai: Kebersihan, staf & layanan
総合的に一流のサービスだと言えるが、ヘアドライヤーの洗面所のコンセントがガバガバで他のコンセントでやる必要があったり、2日目に部屋に戻ると蟻が歩いてたり不便とか不衛生と言えないけれど残念な点がいくつかあった。
Menginap 3 malam pada bulan Juni 2019

10/10 Sangat Bagus

Kazumasa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
コンシェルジュのスタッフで、市内観光等の手配などでは、大変親切に対応してくれました。細かな気遣いも有り、大変満足のする滞在になりました。
Menginap 3 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy Camper
The food in the restaurants was great. Easy to get around and see the sites from this hotel. Spectacular rooms.
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Great Location, friendly staff. Highly recommend this property to anyone that cares to stay right in the Center of the city
Menginap 2 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2019

8/10 Bagus

Kah Shoon, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family trip.
One of my family member needs to go to airport early and they pack breakfast for him. It was a great gesture.
Menginap 2 malam pada bulan Mei 2019

8/10 Bagus

Ruth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很好
服務人員和善
Menginap 7 malam pada bulan Mei 2019