"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation.
The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay.
Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access, and did not tell us about the security deposit. Instead, my credit card was charged for the full amount of both rooms again, even though the stay had already been prepaid, creating unnecessary confusion.
The Executive Lounge was also underwhelming, with a very limited food and beverage selection that did not meet the standards I expect from a Grand Hyatt.
For a luxury hotel, service should be exceptional, but it simply wasn't. While the building is attractive and the rooms are spacious, the overall guest experience did not justify the price or the five-star rating. There are better values in Xi'an, and based on our experience, I would choose another hotel on my next visit."
"We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay.
One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service.
The staff were professional, attentive, and genuinely welcoming. We were traveling with my 89-year-old father-in-law, and as soon as we arrived, the team immediately provided a wheelchair without us having to ask, which made a tremendous difference and demonstrated their commitment to guest care.
The hotel itself is modern and fun, with several service robots that deliver items to guest rooms, adding a unique touch to the experience. Our room was comfortable, offered a nice view, and the air conditioning worked perfectly—especially appreciated during the summer heat. The room had everything we needed for a comfortable stay.
On our departure day, the hotel securely stored our luggage while we spent the day exploring Xi'an. They also graciously extended our checkout until 3:00 PM, which was incredibly helpful and much appreciated.
Overall, we had an excellent experience. Between the outstanding lounge, attentive staff, comfortable rooms, and thoughtful service, the Renaissance Xi'an Hotel made our visit memorable. We would happily stay here again and highly"
"An amazing hotel in Xi’An. The staff were amazing, the rooms were stunning and extremely spacious, the breakfast had so much variety and something for most tastes! The views are gorgeous and it’s only a few minutes walk from the metro station. The spa was nice, please note you need a swim cap to swim in hotel pool. The gym was a great size with multiple workout areas . 10/10!"
"I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was clean. The red room which I had hotel room at thanks to Expedia was super exclusive to included happy hour that the tapas style food and drinks left us full."
Hotels near other Xi'an Qinling Widlife Park attractions
Xiangji Temple
Xiangji Temple is just one of the places to see in Xi'an, so why not enjoy the other things to explore during your travels? Make time for the shops and local tours in this walkable area.
You can study the exhibits at Xi'an Guanzhong Folk Art Museum, a museum with a storied past, during your travels to Xi'an. Amble around the area's parks or experience its museums.
Caotang Temple is just one of the places to see in Xi'an, so why not enjoy the other things to explore during your travels? Discover the top-notch restaurants in this culturally rich area or seek out the local tours.
Enjoy a round of golf in Xi'an at Shaanxi Xi'an Yajian International Golf Club. Discover the top-notch restaurants in this culturally rich area or seek out the local tours.
Xi'an Greenland Pico International Convention and Exhibition Center
Learn about the events happening in Xi'an Greenland Pico International Convention and Exhibition Center during your trip to Xi'an. While in the area, you can find time to visit its temples.
What's the area like around Xi'an Qinling Widlife Park?
Xi'an Qinling Widlife Park is located in Xi'an. The neighbourhood is home to 26 hotels and other accommodation options, so you can find something that works for your stay.
What's the best place to stay close to Xi'an Qinling Widlife Park?
Hilton Garden Inn Xi'an High-Tech Zone is one of the top choices for your stay based on our traveller data, and this hotel offers a restaurant and free parking. You'll find it 8.7 mi (14.1 km) from Xi'an Qinling Widlife Park. Other good choices around the area include The Ritz-Carlton, Xi'an and Grand Hyatt Xi An.
If I need to cancel the hotel reservation for my stay near Xi'an Qinling Widlife Park, will I receive a refund?
Yes! Most hotel bookings are fully refundable as long as you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of the scheduled arrival. If you have a non-refundable reservation, you may still be able to cancel and get a refund within a 24-hour period of your booking. Add dates, click "Search", then use the filter option "fully refundable" to get the best options available near Xi'an Qinling Widlife Park.