Xiaoshan hotel guide. Hyatt Hotels hotel in Xiaoshan, Hangzhou

"Great breakfast and fast service"

"Good location, very closed to west lake, concierge very helpful, friendly and knowledgeable. "

"I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean. "

"At a very good location and everything within a walking distance"

"Walking distance to the metro. Outside hotel so dirty and smelly. Away from tourists attractions, the only best service from breakfast staff live station chef and the lady from Nepal Mona excellent service "

"Easy access to international airport. Clean room spacious "

"The staff were rude at check in and during our stay when we had an inquiry. We tried to use the sauna and it wasn’t working properly. "

"It was fine"

"clean quite and comfort"