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Ulasan untuk Diamonds Inn Ltd

2.5 out of 5
Diamonds Inn Ltd
39 Monkgate, York, England

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 32 dari 125 ulasan" "
Penilaian 8 - Bagus. 52 dari 125 ulasan" "
Penilaian 6 - Cukup Baik. 19 dari 125 ulasan" "
Penilaian 4 - Buruk. 11 dari 125 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 125 ulasan" "

8,2/10

Kebersihan

7,6/10

Staf & layanan

7,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Rodney

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
"TRAVLLERS BEWARE" THIS IS NOT A PLACE TO STAY. PLEASE READ ON. YES I KNOW ITS LENGTHLY, BUT I FELT I NEED TO WARN FUTURE TRAVELLER'S OF THE POTENTIAL SITUATION THEY ARE GETTING THEMSELVES INTO IF YOU CHOOSE THIS LOCATION. My Family and I traveled from Canada to the UK. Our last stay was in York, England.We booked this place using expedia. It was very unfortunate and disappointing when we arrived at the Inn. The moment we entered office area we knew then it was a mistake. It was dirty, unorganized. The staff themselves did not look professional as they were as well dirty, and unkept.The so called host, escorted us to our room. I found this a little confusing and strange. She did not give us a key/card to the room. Once inside the room, we found the room disgusting. The flooring was stained beyond belief. The odour I can't explain, but to say it was quite foul. What I found most strange and alarming was when she asked us if we spend a lot of money.Yes, I know this might be a normal question, but it was more of the way she said it. Let's put it this way, I didn't feel that my personal belongings were safe to be left behind while we explored the city.While walking to another Inn, an off-duty policeman explained to us something that was not listed in the expedia listing. We learned that the Diamonds Inn is used quite often for intoxicated or drug induced individuals found on the streets that need a place to crash for the evening. FOR THOSE WHO CHOOSE TO STAY, GOOD LUCK
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Katrina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kay - Diamonds pada tanggal 26 Feb 2024
Thank you.We hope to accommodate you again in the future.

4/10 Buruk

Svetlana

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Kay - Diamonds pada tanggal 26 Feb 2024
Thank you for your review.We hope to accommodate you again in the future.

10/10 Sangat Bagus

lucinda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kay - Diamonds pada tanggal 26 Feb 2024
Thank you for your review.We hope to accommodate you again in the future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Good location
Good location, close to the Cathedral
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kay - Diamonds pada tanggal 26 Feb 2024
Thank you for your review.We hope to accommodate you again in the future.

10/10 Sangat Bagus

Max

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Would have liked a second room key for a group of 3
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Kay - Diamonds pada tanggal 26 Feb 2024
Thank you for your review.We hope to accommodate you again in the future.

8/10 Bagus

Joan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Ricky

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bed was more comfy than expected at the price point, room had everything we needed and staff friendly. Good location
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Deep

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Nicola

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5 stars
Great place to stay near the city centre in York. Clean and reasonably priced. Definitely coming back!
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well situated
Basic but clean. Well situated for the city centre.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Emily

Bepergian dalam rombongan
Close to city centre, parking just outside. Was good for what we needed.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Anna

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Lars

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Kerry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stayed for one night, room had everything we needed. Tea coffee even toiletries. We arrived early morning and the receptionist who greeted us was friendly and very helpful we were able to leave our luggage and then go off for the day. She showed us where to park and only cost £7 for 24 hours. Location was perfect 5 minute walk to inside the walls and the hop on off bus outside the hotel. Nice, quant hotel.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Howard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location
Very good location, basic room but good value for money. Clean and comfy.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Cynthia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable weekend city break
We found the location very convenient for all the city centre attractions, and a hotel nearby where we enjoyed breakfast. Our room had everything we needed for our two-night stay, including a small fridge. I didn't check our our daughter's room, but had no complaints. Our bathroom worked well, everything was clean. There wasn't much storage which wasn't an issue for us. The hotel is in an older style house and may benefit from sound-proofing measures.
Menginap 2 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Martyn

Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Kim

Bepergian bersama teman
Tidak Disukai: Staf & layanan
pretty good place to stay, apart from the staff pretty much not being able to talk English and understand us. Also had people above us banging around and being loud and shouting at 3am, and doing the same again around 7am, complained to staff and they just said oh yes they were having a party upstairs.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Paula

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Brigid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Conveniently situated
5 minutes walk to Monksgate and access to the city centre - this was great for convenience. I had booked two nights, and added on a third; this meant changing rooms, so I was a little annoyed when there were no staff available in the morning for me to stow my bags for moving. I called the number given and was told they would call back, but nobody did, and I ended up having to.take my luggage away for the day. However, they gave me a very nice room for my last night!
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
The receptionists tried to charge us twice for the parking. Luckily we noticed and got a refund for the second one. For the price the room was okay clean but not the best facilities and a little run down. It was absolutely boiling in the room but luckily they supply fans so we did get a decent sleep.
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Patricia

Bepergian bersama teman
Disukai: Staf & layanan
Ruiz on the front desk was friendly and helpful
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan
Great for price
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Hayley

Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Alistair

Menginap 1 malam pada bulan April 2023

8/10 Bagus

Jill

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location. Walking distance to the airport and grocery store. Friendly staff

8/10 Bagus

Olivia

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice place the room was very small which we didn't mind as we didn't go to York to spend time in the hotel. Only complaint is the walls are quite thin so we could hear other couples arguing which isn't exactly the inns fault
Menginap 3 malam pada bulan Maret 2023

6/10 Cukup Baik

stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good points Convenient location walking distance to city centre and attractions. Clean rooms and comfortable bed. Plenty tea and coffee in rooms. Cons: Weak Wifi Poor TV reception with fuzzy picture Electric shower weak and temperature variable to extreme temperatures Footsteps and voices heard from above room with no soundproofing Bathroom looks tired.
Menginap 1 malam pada bulan Februari 2023

2/10 Sangat Buruk

phillip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

phillip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very nice property
Menginap 1 malam pada bulan Januari 2023

8/10 Bagus

PREETHAM

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Robert

Bepergian dalam rombongan, Bepergian bersama keluarga
Convenient to historic area.
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Alan

Menginap 1 malam pada bulan September 2022

8/10 Bagus

Peter Colin

Menginap 1 malam pada bulan Agustus 2022

2/10 Sangat Buruk

Chahat

Menginap 2 malam pada bulan Juli 2022

8/10 Bagus

Matthew

Traveler bisnis
A little disappointed but like Ronseal
All in all was good Parking was started as available on the web site. But apon arrival after reading the welcome pack it was parking available with permit that should be pre arranged. On arrival at the hotel there was no staff around anywhere. I called the contact number on the door who then gave me the two codes for the two does to aces my room. I didn’t see any staff in my two day stay at all.
Menginap 2 malam pada bulan Juni 2022

8/10 Bagus

Diego

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2022

8/10 Bagus

Mr I billington

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022

2/10 Sangat Buruk

R. Hamish

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Better already have a UK phone because at check-in time no one is there; you have to call them. Our room did not have an en suite private bath as represented. Our bath was up a very public flight of stairs. A sign in the room says that no alcohol is permitted. If that is the rule it should be divulged up front. Our last night, the fire alarm sounded at 1:30 in the morning and we had to wait for the proprietor. He said that someone had intentionally pulled the alarm. Previous comments show that he has used that excuse before. They need to get that fixed so that guests can sleep through the night. Good location. Easy walk to the Monk Bar, the wall, and old town. Price is good if booked through Expedia.
Menginap 3 malam pada bulan Mei 2022

6/10 Cukup Baik

Wayne

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Only marginal
The room was 40 degrees when we arrived and it took 2 days with a little oil heater to get the room warm enough to sleep without wearing our outside jackets. The walls are paper thin to the point that we could not only hear all conversations from another room, but we could hear the person(s) SNORING all night long. This is the most basic of accommodations if you just need a bed and a bathroom. It has gone down hill from 3 years ago. It's safe and in a short distance from the Minster and on the bus route to Castle Howard. Oh, and there's NO daily housekeeping. Want clean towels, go to the front desk between 9:30 and 3:00 or hang 'em up and hope they dry. Sorry, we wouldn't stay there again.
Menginap 4 malam pada bulan April 2022

10/10 Sangat Bagus

Joyce Ann

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything in the hotel is so lovely. From the staff who are very welcoming and attended with our needs up to all our needs in our room. It was a very comfortable and lovely stay for 4 days there. We will definitely recommend it to our friends and families.
Menginap 1 malam pada bulan April 2022

10/10 Sangat Bagus

Andrew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place and price
Great place. Clean and comfortable. Great price. Will stay again.
Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Howard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Most clean & Appealing
Very clean smart accommodation. Plenty tea &coffee provided also bottled water. This accommodation represents good value for the price
Menginap 2 malam pada bulan Maret 2022

6/10 Cukup Baik

Richard

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
1 night stay
Tired / scruffy room. Steep stairs to get to rooms. Shower useless, even when the water pressure momentarily picks up it’s freezing cold. There are lots of places to stay in York, this is not one of them !!!
Menginap 1 malam pada bulan Desember 2021

6/10 Cukup Baik

C

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
No en suite
The room was warm and the bed was very comfortable. There was no en suite as advertise.
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent experience in a very convenient area of the inner city
Menginap 5 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Lydia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Diamond Inn York
A comfortable stay, everything was clean and easy to use. No eating options offered and alcohol free so take into account spending money on food, dining and drinking out.
Menginap 3 malam pada bulan Agustus 2021