York hotel guide. Swissotel hotel in York, England

"We spent three days at the hotel and thoroughly enjoyed our stay. The staff were extremely friendly and helpful. The room large enough with a very comfortable bed and was cleaned daily. The welcome breakfast was varied with food to meet every taste. An on site. snack outlet was available in the evening which served both hot and cold food. The hotel is most convenient for the station and city centre with all its attractions. "

"Breakfast was good but very busy. Staff were nice and helpful and room was clean. Hotel lovely and very central"

"This is a good basic hotel to stay in. Staff are friendly enough and the breakfast was good. The hotel itself is dated and rooms are simple. The most infuriating thing was that the tap in the bathroom was set so far back from the sink that if you tried to wash your hands, water went all round the side and onto the floor. Reverted to washing hands in the bath! "

"The hotel is very nice, and the public areas smell fresh and clean. The reception staff are really friendly and chatty, and the breakfast staff cheerful and welcoming. Our room was very comfortable, clean and a nice temperature! We would definitely stay again. "

"Great breakfast. Staff friendly and helpful. Location excellent for train station and the theatre we were visiting "

"Clean property, comfy bed."

"A very nice hotel. Lovely clean and warm room. A good supply of towels and hot water. Staff were very friendly & helpful. Breakfast was amazing.....such a wonderful choice. Will definitely stay there again. "

"Great location, great service. Best hotel I’ve stayed at in York. "

"Informed main desk that the room was stale and bathroom sink smelt of drains - not sure anything was done. On last day, our room wasn’t cleaned and had to get fresh towels - prompt response. The drinks machines in breakfast area are not good. Multiple selection of drinks contaminates other drinks. Tea tasted of chocolate! Never used again. Breakfast selection good, but our daughter (coeliac) had little choice and avoided food Staff helpful and very good, but noticed some stress from demand by other people (when serving at the bar was not quick enough)"