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"Overall ok, not too clean"

"The dining room and laundry machines are at basement level without elevators and unsafe for senior citizens. During my staying week the laundry machines were broken and unable to use them."

"The first leg of our 4 cities tour, this hotel provides the best mattress we sleep on and we are very happy with it. Spacious room and the front desk was courteous and helpful. It's location is perfect, near the Main Station where bus/subway/train can be found. The room is vacuum but not mopping during our 5 days stay. We are happy and should give it a higher rating. However, a small incident really annoy us. We left our travel amenities bag on the table and we came back and found missing items: 1 nail clipping + 2 twitters (store in a small plastic bag); 4 paper clip clamping 1.25"x.75" size. These items do not cost much but it caused inconvenience for us during our 20-day trip. It never happens on our previous 5 Japan trips. So for future visitors, please be careful with your little stuffs when you are out during the day. We do recommend this hotel due to its location and friendly staffs."

"The hotel is newer building, but compared to others nearby, this hotel is pretty expensive, but it's convenient to the subway. Since I booked mine through Expedia (third party), they gave me a room pretty closed to the laundry room and the view of a construction site (we can't see city view). I heard the receptist commented on that we booked ours through Expedia. I think that was why they gave us such room. The hotel is not bad, but I would book thru them directly, instead of going through Expedia. And most guests included breakfast. We paid quite a bit for our room but no breakfast included."

"Very good"

"I did not have breakfast!"

"Lovely hotel that is conveniently connected to the Gloria Premium Outlets via a linkway on level 2."

"The shuttle to the airport left at regular intervals. Since we waited to leave at an odd time, the staff arranged a taxi for us. The room was very clean. It was a good stay."

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