Hotel dekat 25th Avenue Mall

"Breakfast was very good. Had to wait quite some time to check in because someone had locked themselves out of their room. In the past rooms have always been fully refundable by the day before my stay and appreciated that during the winter months. Now you are charging an extra fee which has made me stay elsewhere."

"Very small fitness room. Very modest breakfast. Staff was very friendly. Beds were comfortable."

"There were cockroaches in our room. I verified what these bugs were with Chat gpt. The check in staff was rude when I asked if I was at the correct hotel. She seemed more concerned that I was there early. The water in the breakfast area was warm, there was no place to throw trash except for these tiny baskets set up next to the food. Again front desk staff wouldn’t provide a receipt to me. I was told to get it from Expedia. At check-in I was told I needed to have a $75.00 deposit, again no...

"The hotel was understaffed during breakfast. There was no coffee and the front desk agent was kind enough to help solve the problem. The room was comfortable and the kitchen area was a nice plus."

"I have never had such a horrible hotel experience before. Shower was dirty upon arrival. Tv did not work. Called desk and they said they would ask manager (none on site) and get back to me. Never did I called again and they said sorry. No offer to move rooms or have someone come up. Day 2 I called on tv again. They said- yeah it just doesn’t work in some rooms. Would you book a hotel with a teenager without a tv? Then they tried to charge me for the full stay at checkout when I had prepaid...

"Not good. I booked this room earlier this year when Univ of IA Homecoming dates were announced; rates are always raised, but this property seemed to be mid-price with above-average reviews. Disappointed at the state of this hotel, especially for the high rate they were charging. Desk and breakfast area staff were nice, but they seemed understaffed and ill-equipped to handle the Homecoming weekend crowd. There were lines of ppl trying to check in and out at the front desk. Floors and carpets...

"Shower heads could be replaced other than that nice quiet and clean"

"Good"

"The Graduate is one of my favorite hotels. Its location is perfect to be able to walk around the Ped Mall where the Iowa students hang out, lots of restaurant and shopping options here. The hotel itself is very well maintained and decorated, comfortable rooms with excellent bedding, plenty of hand and bath towels, nice furnishings, and an excellent staff."

"This property has barn doors for bathroom doors in the rooms. That you can hear and has gaps to see into bathroom while someone is using said bathroom, No privacy to use in room bathrooms. I would bring back regular doors with locks."

"We were excited to stay based on the photos online. We were disappointed upon arrival. The parking lot is pretty beaten up, the check in was underwhelming, the luggage cart didn’t work because tires need air. Based on the photos we were excited for a lively and fun hotel- thinking it was a “collection” type line other hotel brands have. The hot tub was lukewarm, the bar connected to the pool was closed, the other bar on-site was very quiet and closed early. The room had comfortable beds and the...

"The place was dirty. Walls thin could hear people next door fighting. Breakfast was nothing special. Definitely would not stay there again"