Lilley Hotel Guide - 3 Stars Hotels in Lilley, Luton

"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."

"Easy parking, good clean room, pleasant helpful stuff and very good food. "

"Good selection for breakfast, great friendly staff"

"Free parking is always nice. Breakfast was good. Rooms are dated with small tv screens. Pool is small and only given 30 mins slots."